SUMMARY:
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POSITION INFO:
Our client based in the Hilton area is seeking an experienced Community Manager. Our client is looking for someone who is meticulous, proactive, and a strong problem solver.
Requirements:
- Engage with new and existing ambassadors, keeping them informed and tending to their queries.
- Ensure sampling initiatives are executed effectively by letting ambassadors know what is needed of them, assisting them to hit targets, and collecting their feedback and photos.
- You will be the only point of contact for ambassadors, making a significant impact on the business as their success is linked to campaign success, allowing for an increase in new and existing business.
- The candidates key performance indicators are: SLA’s on ambassador queries, positive trustpilot reviews, and strong campaign execution
Responsibilities:
- Signing up new ambassadors: Either via our website or through cold calling/outreach
- Processing opt-in’s
- Conducting pre-delivery calls/emails
- Collecting and uploading photos: Through social media and email
- Following up on campaigns and providing insight into results
- Handling ambassador queries: Via phone and email
- Selecting and communicating to prize winners
If you meet all of the above, please apply directly here. Please note due to high volume responses, only candidates that meet the advertised criteria will be contacted.
