Compliance Officer

SUMMARY:
Compliance Officer

POSITION INFO:
KEY RESPONSIBILITIES Licensing & Regulatory Compliance ▸ Ensure staff hold valid gambling board licences where required; manage renewal calendars and board submission processes ▸ Maintain all business licences across applicable Provincial Gambling Boards; liaise proactively with each Board on renewals, amendments, and new product approvals ▸ Monitor and implement changes to national and provincial gambling legislation, interpreting impact for the business and recommending responsive action ▸ Manage the approval process for all new betting software, and platforms through applicable gaming legislation FICA, POPIA & Financial Crime ▸ Own and maintain the FICA Risk Management and Compliance Programme (RMCP) for Bet.co.za; ensure it is current, approved, and implemented across all relevant functions ▸ Oversee KYC\/EDD processes; review escalated cases and suspicious transaction reports (STRs); ensure timely reporting to the Financial Intelligence Centre (FIC) ▸ Drive POPIA compliance across the business - privacy notices, data retention schedules, data subject access requests, incident response, and engagement with the Information Regulator ▸ Assist with interpretation of FICA and POPIA matters to the operational teams, product, and technology Audits, Assessments & Corrective Action ▸ Execute department-level compliance assessment programmes; produce accurate, well-reasoned audit findings with clear corrective action plans and deadlines ▸ Track findings to closure; escalate material non-compliance to management and, where required, to the relevant Gambling Board ▸ Prepare and submit all statutory compliance reports to Provincial Gambling Boards on schedule Responsible Gambling ▸ Implement and monitor responsible gambling controls in line with NRGP requirements and Gambling Board licence conditions ▸ Identify players requiring safer gambling interactions; co-ordinate with operational teams on intervention protocols, self-exclusion management, and dispute resolution Advisory & Stakeholder Engagement ▸ Act as the primary compliance adviser to internal departments - product, marketing, finance, IT & Dev - providing practical, compliance grounded guidance ▸ Build and sustain constructive relationships with all relevant Provincial Gambling Boards through regular, transparent communication ▸ Draft, review, and advise on internal policies, procedures, and contractual terms for regulatory compliance implications ▸ Represent the organisation in regulatory meetings, inspections, and correspondence MINIMUM QUALIFICATIONS & EXPERIENCE Requirements: ▸ Relevant degree or diploma from a recognised South African institution (essential - this is the minimum legal qualification for this role) ▸ Minimum 3 years'''' post-qualification experience in a legal, compliance, or regulatory affairs role ▸ Experience in the online gambling, fintech, or financial services sector ▸ Demonstrable working knowledge of FICA, POPIA, and the National Gambling Act regulatory framework ▸ Experience conducting compliance audits, drafting audit reports, and managing corrective action plans ▸ Proven track record of resolving compliance matters and liaising with regulators Advantageous: ▸ Admitted Attorney of the High Court of South Africa ▸ Postgraduate qualification in Compliance, Risk Management, or equivalent (e.g. PGDip in Compliance, MCom: Risk Management) ▸ Familiarity with GRC platforms and compliance management software (e.g. LexisNexis compliance tools) ▸ Understanding of AML\/CFT typologies and experience reviewing STRs COMPETENCIES & PERSONAL ATTRIBUTES ▸ Strong compliance reasoning and written communication - you can translate complex regulation into clear, actionable guidance ▸ High attention to detail and sound judgement in ambiguous, high-stakes situations ▸ Ability to work independently and manage competing compliance deadlines without dropping standards ▸ Commercial awareness - understanding how compliance enables sustainable business, not just how it constrains it ▸ Integrity and professional confidentiality as non-negotiable personal standards ▸ Collaborative and stakeholder-oriented, comfortable engaging with Gambling Boards, senior management, and operational teams alike