Concierge / Security Concierge (Student Accommodation)

SUMMARY:
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POSITION INFO:

We are looking for a sharp, composed, people-first Concierge with experience in accommodation security or hotel security to join a dynamic student accommodation team. This is not just a front desk role, it’s the heartbeat of the building, the first impression, and the steady presence tenants rely on daily.

If you’re someone who thrives in a fast-moving environment, reads people well, and handles pressure with quiet confidence, this could be your space.

Please kindly forward your CV to or apply here directly.

What You’ll Own

• Welcome residents and visitors with professionalism and warmth 
• Manage tenant queries, requests, and concerns efficiently, ensuring nothing falls through the cracks
• Assist with resident check-ins and check-outs, keeping the process smooth and seamless
• Monitor access points and surveillance systems to maintain a safe and secure environment
• Work closely with your team to keep daily operations running like a well-oiled machine

What We’re Looking For

• Previous experience in a concierge, front desk, or security hospitality-focused role (student accommodation exposure is a strong advantage)
• Strong communication skills — you know how to engage, de-escalate, and build trust quickly
• Highly organised with the ability to juggle multiple priorities without losing your cool
• Comfortable working on systems and handling admin with accuracy
• Flexible and reliable — able to work shifts, including weekends and public holidays