Container Depot Administration Clerk

SUMMARY:
Our client is looking for a detail-oriented and highly organized Container Depot Administration Clerk to support the smooth day-to-day operations of their container depot. The successful candidate will be responsible for a wide range of administrative and clerical duties, including managing container records, handling customer interactions, and supporting billing processes related to depot services.

POSITION INFO:

Key Responsibilities:

Container Management:

• Our client is looking for someone to ensure the accurate capturing of container estimates and quotes on the customer’s system.
• Follow up daily with customers on pending estimates/quotes awaiting approval.
• Liaise with internal teams on approved estimates/quotes that are pending completion.
• Maintain accurate and up-to-date records of container statuses (empty, loaded, repaired).

• Ensure all required documentation (e.g., photos, inspection reports) is provided to customers and properly filed.
• Generate and maintain reports on container status, maintenance activities, and revenue.
• Keep all records updated accurately within the customer’s quotation/estimate system.

• Assist customers with queries related to container availability, services, and pricing.

• Report any safety concerns or discrepancies in estimates/quotes to the Container Depot Manager.

• Handle incoming calls, emails, and other communications related to depot operations.
• Perform general administrative duties including filing, data capturing, and record keeping.
• Prepare and process invoices and credit notes.
• Set up new customers on CMS and Business Central systems.

• Work closely with maintenance and repair teams to ensure all tasks are completed within required timeframes.

• Education: Post-school diploma or equivalent; a qualification in administration or logistics will be advantageous.
• Experience: Previous experience in an administrative or clerical role is required, preferably within logistics or a container depot environment.
• Technical Skills: Proficiency in MS Office (Word, Excel, Outlook).
• Core Competencies:
  • Strong organizational and multitasking abilities
  • Effective communication and customer service skills
  • Ability to work under pressure and meet deadlines
  • High level of accuracy and attention to detail