Country Operations Manager

Recruiter:

Tower Group

Job Ref:

3846622991

Date posted:

Thursday, May 8, 2025

Location:

Durban, South Africa

SUMMARY:
-

POSITION INFO:

Job purpose

To oversee all aspects of the Operations functions, while maintaining a high level of service to customers, measuring and monitoring vendor and staff performance and controlling overall operational costs.

Consciously establishes a culture that encourages customer focus, individual development, efficiency, collaboration, and creates an environment for process improvements.

Upholds and ensures that all policies and procedures are followed and maintained.

Key Functions and Accountabilities:
Oversee the implementation of the strategy, monitoring the achievement of relevant targets and measurements
Manage day to day Operations activities in South Africa, Port and Landside, supporting the achievement of set targets
Ensure work is conducted within the context of established policies and procedures relevant for the function
Coach and develop staff, conducting regular one-on-one, performance reviews in line with company policy and management requirements
Establish KPI’s to monitor the effectiveness and efficiency of the department as a whole and of individual members
Ensure that managers and staff maintain departmental standards, striving for consistent improvement, and adherence to set key performance indicators
Organize market intelligence for ports, terminals, depots, truck and feeder operators.

Supplier relationship management
Supplier performance management
Develop operational strategies and SOPs to increase the company’s presence in the area
Budgeting, cost control, reporting and cost mitigation strategies
Inter departmental collaboration
Stakeholder management

Skills and Knowledge Required:
• Bachelor’s Degree, preferable
• Experience in operations and managing high performing teams
• Minimum 5 years of experience in a similar role
• Strong Excel and PowerPoint skills
• Strong Data Analytics / Business Intelligence competency
• Knowledge of the shipping industry
• Knowledge of legal and regulatory requirements.

Similar jobs you might be interested in:

Divisional Finance Executive
Location: Durban
Salary: R 1 800 000 Annually
Step into the Financial Driving Seat of One of SA’s FMCG Powerhouses! Are you a seasoned finance leader with the vision to drive strategy and the precision to manage complex financial operations? One of the biggest FMCG brands in the country is seeking a Divisional Finance Executive to lead the financial heartbeat of their high-performing Distribution Centre (DC) network.
9 days ago

Senior Duty Manager / MaÃ®tre d'hÃ´tel
Location: Umhlanga
Salary: Monthly
Luxury Private Members Club based in Umhlanga is looking for a Senior Duty manager / Maître d'hôtel to host and manager all front-of-house operations, overseeing the guest experience, managing staff, handling reservations and resolving issues. Key duties include welcoming guests, assigning tables, supervising waiters, ensuring dining room presentation and acting as a liaison betw...
Today

Junior Sommelier / Mixologist
Location: Umhlanga
Salary: Monthly
Luxury Private Members Club based in Umhlanga is looking for a Junior Sommelier / Mixologist / Beverage manager to craft beverages, managing inventory and bar operations and providing exceptional customer service, with responsibilities including assisting with cocktail and wine service, maintaining bar cleanliness, taking orders, training staff and developing new drink concepts. Key qualifica...
Today

Store Manager Gateway Mall, Umhlanga
Location: Durban
Salary: Market-Related
The Store manager will oversee daily store operations, lead and motivate a team, and ensure sales targets and KPIs are consistently achieved.
Today

SHE Manager
Location: Durban
Salary:
1 day ago

Product Support Manager
Location: Durban
Salary: Negotiable
A well-established client in the heavy equipment sector is looking for a Product Support manager to join their Durban-based team.
1 day ago

Production Manager
Location: Durban
Salary:
A well-established manufacturing company in the textile and clothing sector is seeking a results-driven Production manager to lead operations at its Durban North facility. The ideal candidate will have a proven track record of managing multiple production lines in a fast-paced, clean manufacturing environment and will be passionate about driving efficiency, quality, and team performance.
2 days ago

Marine Officer
Location: Durban
Salary:
Phakisa Holdings has the following opportunity available for a skilled Marine Officer with 3-5 years' experience in Marine operations and Assurance. Must hold National Diploma in Shipping and Logistics and be a Member of the Institute of Chartered Shipbrokers (MICS).
3 days ago

IT Systems Engineer - Durban
Location: Durban
Salary: Market related
Calling all IT Systems Engineers in Durban!
5 days ago

GENERAL MANAGER (DURBAN BRANCH)
Location: Durban
Salary: MARKET RELATED PACKAGE, GENEROUS INCENTIVE
LARGE FMCG TRADING GROUP
5 days ago