Credit Control Manager

SUMMARY:
Our client is looking for a Credit Control Manager to lead their national credit function and team.

POSITION INFO:

Our client is looking for a Credit Control Manager to lead their national credit function and team. The role involves overseeing all aspects of credit control, from strategy and policy development to team leadership, stakeholder management, and compliance.

Responsibilities

• Develop and implement credit control strategies and policies

• Analyse client creditworthiness and determine credit limits and payment terms

• Lead and manage the debtors team, ensuring timely debt collection

• Review and report on aged debtors, collections, reconciliations, and write-offs

• Manage bad debt provisioning, invoicing, client statements, and credit notes

• Maintain compliance with labour laws and credit control regulations

• Lead performance management, staff development, and succession planning

• Collaborate with internal departments and external stakeholders

• Monitor and manage high-risk accounts and client relationships

• Generate regular operational and management reports

• Drive transformation and B-BBEE initiatives within the department

Key Skills

• Strong analytical and problem-solving skills

• Excellent attention to detail and ability to work under pressure

• Effective time management and planning

• Leadership and change management capabilities

• Strong interpersonal and stakeholder engagement skills

• Excellent communication (written and verbal)

• Proficient in MS Office; systems and project management orientated

• Adaptability in a fast-paced, evolving environment

• Minimum 5 years' experience in Credit Control Management

• Proven leadership experience managing a team of 8+ staff

• Experience in a multi-skilled, service-driven industry environment

• Valid driver's license and own vehicle

Qualifications

• National Diploma or Degree in Financial Accounting or related field