Credit Controller - Hybrid

Recruiter:

Profession Hub

Job Ref:

3721632523

Date posted:

Wednesday, November 19, 2025

Location:

Sandton, South Africa

SUMMARY:
-

POSITION INFO:

Our client is searching for a Credit Controller for a 12 month contract to join their team in Sandton (Hybrid)

Main Purpose of Role

To ensure that the company gets paid on time, manages its credit risk effectively, and maintains healthy cash flow while protecting customer relationships.

Required Minimum Education / Training

At least a Degree or National Diploma in Credit Management or Accounting
Proficient in MS Office packages i.e. MS Word, Excel, Outlook.
Accpac and Microsoft Dynamics knowledge (advantage).

Required Minimum Work Experience

Minimum of 4 - 5 years’ Credit Control and CRM Experience.
Strong experience in collecting outstanding debts professionally and within agreed timelines.

Technical and Behavioural Competencies Required

Technical

Microsoft Dynamics package (advantage)
Sage300/ Accpac (advantage)
MS Office
Intermediary to Advanced Excel
Strong Reconciliation skills
Accounts Receivables Reporting and Analysis skills
Credit Management policies and procedures knowledge
Familiarity with automation tools (advantage)
Good understanding of the order to cash process

Behavioural

Analytical
Establish and maintain solid relationship with customers including all relevant stakeholders
Attention to detail
Ability to work under pressure and multi-task
Team contribution
Business acumen
Communication skills both written and verbal
Negotiation skills
Target driven
Good Telephone etiquette
Problem solving
Innovative
Time management & prioritisation
Customer service orientation

Key Performance Areas

Ensure policies and procedures are always adhered to
Perform credit checks on new and existing customers
Creation of customer accounts as per agreed SLA
Efficient and timeous collection of payments within target and performance driven KPI’s
Follow up on overdue accounts
Capturing of customer payments to the correct account
Apply customer payments according to customer remittances
Distribute customer statements and invoices
Meet with customers and arrange payment plan
Send demand letters to overdue customers
Place overdue accounts on hold.
Handover bad debts.
Resolving customer queries and ensure all tickets are closed once resolved on ZOHO desk
Communicate effectively with internal departments to resolve customer queries
Reconciliation of debtor’s accounts
Submit debit order run
Attend to unpaid debit orders
Month end age analysis report with commentary
Prepare weekly subsequent payment report
Submit weekly age analysis report for overdue accounts
Present risk customers to the risk committee bi-weekly
Process refunds and adjustment journals
Ensure customer master data is up to date and accurate
Attend to audit samples during external and internal audit

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