Credit Manager

SUMMARY:
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POSITION INFO:

Daily tasks include but not limited to:

• Opening of customer accounts
• Request information from credit verification platforms regarding customer credit history and credit scores
• Request trade references and vet customer appropriately
• Issue Welcome letters to approved customers
• Determine appropriate credit limits and present for approval in terms of authority matrix
• Review debtors report updates compiled by the Credit Controller and provide assistance for collection as required
• Update and review daily cashflow and follow up on collections that did not come in as expected

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Weekly tasks include but not limited to:

• Review customer credit limits and manage customer credit applications for approval by Finance Executive
• Collate required support for credit notes and present for approval in terms of authority matrix
• Collate required support for refunds and present for approval in terms of authority matrix
• Chair debtor’s meetings with each vertical lead and account managers
• Discuss actions to be taken on delinquent customers and follow up actions as agreed in previous meetings
• Document and send updated action plan report to Finance Executive after the weekly meetings.
• Review of debtors reports on a weekly basis

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Monthly tasks include but not limited to:

• Initiate customer visits when required to resolve queries on accounts or for customers with payment problems *
• Follow up on problem customers by initiating: Visits to clients/ Letter of Demand’s (LOD’s) / Acknowledgement of Debt’s (AOD’s) / Final Demands/Final Reminders
• Handing customers over to attorneys to start legal process
• Maintain legal accounts register
• Manage legal costs
• Keep track of legal process and updates
• Regular meetings and correspondence with attorneys regarding legal matters and trial preparations and providing updates to Finance Executive
• Compile Management Reports
• Set debt collection targets for credit controllers and monitor achievement of set targets
• Preparing the Cash Flow Projection for expected collections expected every month
• Prepare recons for month end close
• Ensure month end deadlines are met and reporting is done timeously and accurately
• Ensure necessary rates are properly maintained and all necessary rate adjustments are done correctly
• Ensure timely and accurate billing to clients

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Annual tasks include but not limited to:

• Assist with auditors requests and enquiries *
• Assist in BBBEE certificate application *
• Review and improve processes accountable for on an annual basis *

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Other Adhoc

• Effectively manage the debtor’s books through empowerment, encouragement and performance improvement and nurturing a culture of discipline, integrity, agility and high work ethics
• Maintain professional relationships with all customers
• Manage insurance claims relating to lost/stolen insured parcels
• Act as the insurance contact person for the company
• Any ad-hoc tasks given by the Finance Executive
• Maintain professional relationships with all employees and build relationships across the organisation
• Ensure all relevant tasks are documented in SOPs and updated regularly as required

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Qualifications:

• Diploma/ Degree in Credit Management or accounting related equivalent preferable
• Legal related background advantageous
• Commercial / Industrial background

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Experience:

• At least 5 years Credit management experience in a fast paced and target driven environment

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Knowledge/Skills:

• Exposure to Pastel or similar accounting packages
• Knowledge of Courier industry very advantageous
• MS office applications, with excellent Excel and PowerPoint skills
• Experience in Budgeting and Forecasting
• Knowledge of the National Credit Act, including legal processes to collect debt
• Knowledge of POPIA Act would be an advantage
• Team management
• Ability to work and interact with all departments and confident to engage at C suite level with customers

NB! This job is now closed. You can apply for other jobs by uploading your CV.