Creditors Clerk (Contract)

SUMMARY:
Are you detail-oriented, analytical, and passionate about finance?

POSITION INFO:
A short-term insurance company is looking for a detail-oriented Creditors Clerk to take responsibility for reconciling all statements, to ensure accurate and timely payments. You’ll manage discrepancies, resolve queries, and maintain strong working relationships with the valued Service Providers.

As a Debtors Clerk you will responsible for the following:

• Daily Responsibilities:
  • Reconcile SP statements against the age analysis using Evolution and company reconciliation templates.
  • Upload SP statements and reconciliations to the correct profiles in CCA.
  • Allocate each case correctly within the reconciliation, ensuring full alignment with Evolution and SP statements.
  • Investigate non-validated queries in collaboration with the Call Centre Finance Team.
  • Maintain accurate digital filing in the W:Drive and CCA, with correct document naming conventions.
  • Provide detailed, clear feedback to SPs post-reconciliation.
  • Communicate with SPs to resolve long-outstanding issues.
  • Escalate unresolved or problematic cases to the Creditors Team Leader.
  • Answer incoming calls, respond to emails, and return all phone messages within 15 minutes.
  • Submit a daily work report to the Creditors Team Leader.
• Weekly Responsibilities:
  • Request outstanding statements from SPs.
  • Perform weekly reconciliations for top rural SPs.
  • Attend all scheduled team meetings.
• Monthly Responsibilities:
  • Reconcile the Top 100 SP accounts by the 20th of each month.
  • Ensure that all related queries are resolved to avoid payment delays.
• Creditor Communication:
  • Respond to SP queries and complaints within 48 hours.
  • Provide professional, courteous communication to maintain strong supplier relationships.

• Matric/Grade 12 (Certificate required).
• Proven experience as a Creditors Clerk or in a similar role.
• Strong knowledge of accounting systems and financial reporting.
• Excellent communication skills and ability to build strong customer relationships.
• High attention to detail with strong problem-solving skills.
• Proficiency in MS Excel (including macros, look-ups, and pivot tables).

NB! This job is now closed. You can apply for other jobs by uploading your CV.