Creditors Controller

SUMMARY:
Credit Controller

POSITION INFO:

Job Title: Accounts Administrator (Credit Control)

Location: Head Office – Alberton

Our Values: Customer Focus, Communication, Commitment, Continuous Improvement, Value our Colleagues, and Ethical Behaviour.

Are you interested in…
Joining a dynamic team where you can make a significant impact on patient care?
Diagnostic Radiological Services Inc. is searching for dedicated, skilled professionals to join our fast-paced, supportive environment, where teamwork and compassion are at the core of our culture.

We offer:

• Comprehensive onboarding and ongoing support.
• A collaborative environment and commitment to continuous team development through Arbinger training and principles.
• An opportunity to expand your skills and grow in your career, constantly challenging yourself in a supportive environment.
• A competitive salary package and benefits.

Your typical day in a radiology environment includes:

• Working closely with the rest of the team to provide superior diagnostic and interventional services.
• Collaborating with physicians and healthcare providers to ensure accurate, timely patient diagnoses.
• Managing patient care with compassion and professionalism, ensuring comfort and safety throughout their visit.
• Contributing to a fast-paced, evolving environment where your skills are valued and continuously honed.

Minimum Requirements:

• Matric. Qualification / Certification relevant to Credit Control advantageous
• Intermediate proficiency in Word, Excel, and Outlook.
• At least 2 years’ experience in a similar role in a healthcare environment.
• Computer literate, with experience in systems such as HIMS within a healthcare environment and ability to adapt to using different technologies.
• Experience in Credit Control in a Radiology environment advantageous.
• The ability to plan and prioritise workload is crucial.
• Excellent interpersonal skills, with the ability to develop and maintain positive relationships with branches, hospital staff, patients, and medical aids.
• Strong verbal and written communication skills, with the ability to clearly and effectively communicate at all levels.
• Great attention to detail, accuracy, and ability to work under pressure.
• Stable work history.

Main Responsibilities:

• Meeting financial targets and strict deadlines.
• Reviewing and understanding aged analysis and identifying areas of concern.
• Reconciling remittances from medical aids and taking appropriate action on any rejected accounts.
• Reviewing rejected claims for PMB benefits, reviewing ICD10 coding, and resubmitting to funds for payment.
• Understanding and applying scheme rules for allocated medical aids.
• Maintaining outstanding debtor days below 25 days.
• Effectively using the system diary and addressing diary notes daily.
• Responding to member queries, whether by phone or in writing, within the same day.
• Sharing knowledge and skills with colleagues.
• Maintaining a calm and professional demeanour, regardless of the circumstances.
• Taking responsibility for a query and following through to resolution.
• Understanding and adhering to POPI Act legislation and protecting the disclosure of information of patients, members, and staff.
• Living the company's vision and values:
• Company Mission statement: To be recognised as a leading world-class radiology practise, providing high-quality customer-focused radiology services efficiently and effectively.
• Company Values: Customer Focus, Communication (professional, clear, empathetic, factual, active listening), Commitment, Continuous Improvement, Value (respect and appreciate) our Colleagues, Ethical Behaviour.
• Performing other appropriate tasks and responsibilities within the scope of your job function, knowledge, skills, and abilities.

Hours of Work:

• Monday – Friday on a bi-weekly rotational basis:

07:30 – 16:00 or 08:00 – 16:30.

We encourage differently abled people to apply.

We support an inclusive work environment and welcome applications from individuals with disabilities. A reasonable range of mobility is essential in the medical field, including support staff.

Why Choose Us?

At Diagnostic Radiological Services Inc., we prioritise compassionate patient care and strong teamwork.

We offer a supportive, connected work environment that is fast-paced but less formal, with hands-on directors closely involved with the team.

Many of our employees have been with us for 10, 15, 20, and even 30 years.

We are proud to partner with the University of Johannesburg to train clinical staff and maintain an open-door policy with a flat management structure.

We are working to integrate Arbinger principles throughout our organisation, to cultivate a mindset of growth, collaboration, and mutual respect.

Ready to make a difference? Apply today to become part of a team that cares about your success and well-being.