Customer Care Specialist: Air Logistics

Recruiter:

Tech-Pro

Job Ref:

TP2011379/KN

Date posted:

Thursday, September 30, 2021

Location:

Johannesburg, South Africa

Salary:

Negotiable

SUMMARY:
New Opportunity: A friendly and fast-growing Logistics company is searching for a Custom Care Specialist Ã¢Â€Â“ Air Logistics to join their team.

POSITION INFO:

Role:

The Air Logistics Customer Care Specialist is responsible for ensuring that our customer''s experience is a positive one each time they engage with a specialist, who are responsible for direct interaction with our customers, proactive customer service, problem-solving, customer follow up, interaction with our sales colleagues, and equally as important, ensuring that our Operational Care Centres have all the necessary information to be able to execute on our customer behalf.

Qualifications:

Degree / Diploma - Freight Forwarding
2 years’ experience in Air Logistics
2 years’ experience in Freight Forwarding
Good command of the English Language - both written & spoken
Strong Analytical and analysis skills
Good Communication & Conflict resolution skills
Decision making & Problem-solving skills

We appreciate your interest, however if you have not had any response within 2 weeks from one of our consultants, we will place your CV on our database and contact you as soon as a suitable career opportunity for your skills and experience becomes available.

Thank you and Good Luck!

Tech-Pro Recruitment

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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