Customer Experience & Digitalization Specialist

 

Recruiter:

RMG Recruitment

Job Ref:

4206999291

Date posted:

Tuesday, September 21, 2021

Location:

Boksburg, South Africa

Salary:

Negotiable


SUMMARY:
-

POSITION INFO:

MISSION: Adapts and executes critical touch points in the customer journey resulting in stronger bonds with Customer/End users for the Company''s BrandÂ

KEY EXPECTED ACHIEVEMENTS

  • Employee enhancement
  • Customer satisfaction
  • Empowerment:Â Delegates responsibility rather than taking charge or micro-managing when staff have the capability
  • Establishes region-wide alignment on best practices for cultivating a dynamic customer experience.
  • Content Marketing
  • Multi-channel Marketing
  • Marketing Planning
  • Content Marketing
  • Executes social media strategy through organizational goals, competitive research, platform determination, benchmarking, and messaging and audience identification.
  • Integrated Brand Marketing Communications
  • Digital Advertising
  • Database Marketing
  • Digital Asset Management
  • Digital Marketing
  • Strategic e-Commerce
  • User Experience

Â



 

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