Customer Operations Manager: 5G Networks

Recruiter:

People Source

Job Ref:

SMC

Date posted:

Tuesday, August 5, 2025

Location:

Johannesburg, South Africa

Salary:

Negotiable

SUMMARY:
Customer Operations Manager: 5G Networks

POSITION INFO:

As a Customer Operations Manager at the Group level, you will be responsible for leading C-Level engagement and defining and executing the group delivery strategy. Your role will ensure seamless execution across affiliates while benchmarking and aligning costs and delivery strategies. You will also oversee all financials related to the Customer Unit.

Key Responsibilities:
• Lead proactive business development and management of resources to secure short- and long-term profitable Networks business.
• Own the Networks Roll-out Services Portfolio throughout the entire lifecycle.
• Be accountable for end-to-end account, business, portfolio, project operations, and delivery.
• Ensure healthy financials and manage stakeholder and customer relationships effectively.

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