Customer Planner (Logistics)

 

Recruiter:

RMG Recruitment

Job Ref:

258674007

Date posted:

Thursday, February 10, 2022

Location:

Uitenhage, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

Customer Planner

LOCATION: Port Elizabeth Plant

DIRECT REPORT: Production Planner Supervisor

REQUIRIMENTS

  • Diploma/ Degree in Logistics
  • SAP experience
  • ERP and MRP experience
  • Good communication skills and analytical skills.
  • Customer relation with track record.
  • 5 Years production planning experience in a complex automotive environment
  •  

MAIN RESPONSIBILITIES

  • Ensure all forecasting activities associated with the analysis of customer demand are completed in a timely manner on a weekly basis
  • Review historical sales trends and identify demand driver
  • Analyze forecast accuracy data metrics and drive appropriate discussions to improve data
  • Liaise with customers on demands; call-offs and forecasts
  • Provide a link between Sales and Operational / Supplier planning from both ends of the supply chain
  • Deliver weekly KPI's to show customer delivery performance and forecast accuracy; and inventories.
  • Be the first point of contact for any customer queries
  • Maintain the MRP/ERP system with key customer data, including weekly schedule demands
  • Assist in continuous improvements of Logistics systems to ensure all KPI's are performing in line with Plant specific targets
  • Initiate transport arrangements in line with contractual obligations to ensure the timely delivery of all customer shipments
  • Collate and file all corresponding documents for each shipment and ensure documentation is in place to pass internal and external audits
  • Align inventory levels with peaks and troughs in customer demand
  • Update customer reports and maintain customer portals
  • Coordinate customer collections; and transportation planning with each allocated customer; also ensure collections and deliveries are made in alignment with customer call-off’s
  • Coordinates Process "Develop & Launch" activities including engineering changes, SOP and EOP

 

 

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