Customer Relationship Manager

Recruiter:

Watershed Consulting

Job Ref:

CRM

Date posted:

Wednesday, June 4, 2025

Location:

roodepoort ext 1, Gauteng, South Africa

Salary:

: Basic Salary: R25 000 (depending on experience) plus Medical Aid, Provident Fund, 13th Cheque, Performance Bonus

SUMMARY:
To manage 6 Client Relationship Coordinators who can work under pressure and be able to juggle many people/clients whilst working accurately. They will work in the Contact centre environment, and someone to keep up the energy and keep everyone positive/motivated as dealing with clients.

POSITION INFO:

Customer Relationship Manager

Area: Roodepoort. Gauteng

Salary Package: Basic Salary: R25 000 (depending on experience) plus Medical Aid, Provident Fund, 13th Cheque, Performance Bonus

Overview: To manage 6 Client Relationship Coordinators who can work under pressure and be able to juggle many people/clients whilst working accurately. They will work in the Contact centre environment, and someone to keep up the energy and keep everyone positive/motivated as dealing with clients.

Duties:

Oversee online platforms and monitor ticketing system
Oversight of project schedules
Ensure efficient resource utilisation
Oversee online job cards
Weekly and monthly client meetings
Resolution of client concerns
Management of team

Requirements:

Minimum 5 Years relevant experience
2 Years Managerial experience
Client Service Experience
Contact Centre Experience will be beneficial
Project Management Experience will be beneficial
Attention to detail
Able to coordinate

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