Customer Relationship Manager - KwaZulu Natal: Durban (incl. Umlazi, Pinetown, KwaMashu)

Recruiter:

Swift Human Resources

Job Ref:

CEN001059/PM

Date posted:

Thursday, November 13, 2025

Location:

Durban, South Africa

Salary:

Monthly

SUMMARY:
Are you a dynamic go-getter with a passion for fintech and field sales? join our high-impact Growth Organisation — a team that’s reshaping the future of merchant services across South Africa.
As a Customer Relationship Manager, you’ll be at the forefront of merchant acquisition, activation, and retention, driving revenue across our integrated product suite: Card, Cash, Capital, Software, and VAS. This is more than a sales role — it’s a chance to be a catalyst for financial inclusion and digital transformation.

Open Positions by Region:
KwaZulu-Natal (KZN): Durban (incl. Umlazi, Pinetown, KwaMashu)

REQUIREMENTS:

3+ years in external sales, business development, or merchant acquisition.
Proven success in multi-product sales and pipeline management.
Experience in fintech, financial services, or merchant acquiring (preferred).
Matric required; tertiary qualification in Business, Commerce, or Marketing is a plus.
Valid driver’s licence and reliable vehicle — ready to hit the road!

RESPONSIBILITIES:

Acquire & Activate Merchants: Convert leads into signed, installed, and revenue-generating merchants.
Drive Multi-Product Growth: Promote bundled solutions that boost merchant profitability and loyalty.
Own Your Territory: Manage your pipeline, report insights, and align with regional strategies.
Engage & Expand: Build lasting relationships and identify cross-sell opportunities.
Stay Ahead: Keep up with fintech trends and share best practices with your team.

ATTRIBUTES:

Sales drive & execution
Customer engagement & influence
Data-driven decision-making
Entrepreneurial mindset
Integrity & accountability

POSITION INFO:
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.

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