Customer Relationship Manager - Rustenburg

• Matric; Tertiary Qualification in Marketing / Sales
• Computer Literate (MS Office, SAGE)
• 5 Years experience in a similar role
• Well groomed, well-spoken - driven by customer satisfaction and personal goals
• 1 x Candidate currently based in Polokwane, Limpopo
• 1 x Candidate currently based in Rustenburg, North West
• Previous selling experience in a manufacturing and/or building & construction environment.
  • Competency in required computer software, e.g. Sales Logics, Microsoft Office and Lotus notes to

ensure effective administration, communication and presentation skills

• Adhere strictly to the company’s policies with regards to business ethics and anti-competitive behaviour
• Valid Drivers License, No Criminal Record / Restrictions

Duties:

• The implementation and management of marketing and sales strategies
• The achievement of set sales and financial targets (margin, DSO’s and ASP and Volume)
• Increasing the distribution channels of products and services offered by the company
• Resolving customer complaints that might arise
• Pricing of tender documents as well as day to day quotations requested by customers inclusive of estimations from plans submitted by customers
• Monitoring and reporting of competitor pricing and strategies
• Regular product training for internal staff and customers alike
• Continuous promotion of company products to markets dominated by other products – low cost housing, government projects and sheet metal
• Assist in the effective management of customer accounts
• Building long-term business relationships with customers
• Submission of monthly management and market reports as required by superior
• Monthly auditing and authorization of transporter claims
• Fulfilling the internal sales function if and when required
• Take Internal Sales Consultants on customers visits as and when required
• Participating in stock takes on a regular basis
• Ensuring site safety and that company health and safety standards are implemented and adhered to in the daily depot operations
• Salary Package: Basic Salary: R35K-40K per month Plus Benefits (Medical Aid; Pension fund; Housing Allowance

Cell phone Allowance; Company Car; Guaranteed 13th cheque)

• Opportunity to earn Quarterly Incentive

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