Customer Service Administrator

Recruiter:

SHARON NUROCK RECRUITMENT CC

Job Ref:

DUR003267/SA

Date posted:

Thursday, June 5, 2025

Location:

Durban, South Africa

Salary:

R250 000.00 per annum (cost to company)

SUMMARY:
Does your passion lie within Exports?
Do you enjoy working in a Sales environment?
Can you handle the process from start to finish?
If so, our client, a Global manufacturing corporate, seeks your expertise to join their team.

POSITION INFO:
Minimum Job Requirement:

Matric (essential).
Minimum 3 to 5 years administration experience within a sales environment.
Minimum 3 years freight forwarding experience (exports), ideally in Hazardous Chemicals.
Proficiency in Microsoft Office.

Responsibilities:

Liaise and interact with local and export customers.
Liaise with logistic and shipping companies to ensure efficient delivery of product.
Receive and issue sample requests and documents, and ensure delivery of sample.
Assist Excise Administrator in obtaining outstanding Excise documentation.
Prepare, process, courier and track customer shipping documents e.g. Bills of lading, commercial invoices etc. according to customer requirements, importing country legislation or letters of credit.
Compile all department SOP’s ensuring department members are trained and SOP’s are constantly updated.
Provide support in general office administration, update stack file and boards.
Promote and adhere to various procedures, policies and guidelines including without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption.

Key Attributes:

Demonstrate the importance of safety, quality & teamwork.
Good communication skills.
Attention to detail.
Good planning and organising skills.
Customer centric,

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