Customer Service Advisor - German

Recruiter:

Status Staffing

Job Ref:

PC001108/MEH

Date posted:

Wednesday, July 13, 2022

Location:

Century City, South Africa

Salary:

R10,500 Monthly

JOB SUMMARY:
Our client is a world leader in offering products for frequent and discerning travelers. They are looking for an immediately available Customer Service Advisor – German speaking.
You will be dealing with VIP clients – high standards of work is non-negotiable!

JOB DESCRIPTION:

A RECENT PROFESSIONAL PROFILE PHOTO MUST ACCOMPANY YOUR APPLICATION

ONLY CANDIDATES WHO ARE ABLE TO CONVERSE IN GERMAN WILL BE CONTACTED

EMPLOYMENT TYPE : Permanent
SECTOR : Call Centre
START DATE : August 2022

DUTIES:

Take inbound calls in a professional manner
Handle & overcome objections in a professional and effective manner
Adhere to targets
Take inbound calls from an international customer base
Handle both internal & external e-mail correspondence to and from clients
Work towards resolution time periods, quality standards and targets
Reach call resolution timeously
Develop excellent relationships with all stakeholders

REQUIREMENTS:

Speak, read & write German (non-negotiable)
Work weekends and shifts as required
Flexible and easily adaptable to pressurized environments and change
Proven customer service orientation
Problem solving skills
Applied foreign language in previous work experience
Able to multi task
Exposure to travel
Meet targets
Attend regular training sessions

HOURS:
Monday – Sunday 24/7(rotational roster dependent on daylight saving hours in UK and USA):

09:00 – 18:00
12:00 – 21:00
15:00 – 00:00
17:00 – 02:00
18:00 – 03:00
20:00 – 05:00
00:00 – 09:00

Will be working SA Public Holidays

INCENTIVES:

75% medical aid contribution
3% provident fund contribution
100% death cover
Unlimited free access to airport lounges
Free transport for after hour shift, week-ends and Public Holidays

Should you meet all the requirements, apply on our website at

Similar jobs you might be interested in:

Customer Service Agent (CPT)
Location: Cape Town
Salary:
Safair Operations, operating as FlySafair, has a vacancy for a customer service Agent at our Cape Town International Airport. The successful applicant will report to the Manager: Base Airport
6 days ago

Tech Support Customer Service Representative
Location: Cape Town
Salary:
13 days ago

Customer Service Agent - (Shipping / Export)
Location: Cape Town
Salary: 20000 Monthly
S/Subs Company needs the skills of an experience CRM agent for the shipping / export division
21 days ago

Customer Service Agent US hours
Location: Cape Town
Salary:
24 days ago

Motor Dealership Service Advisor (Northern Suburbs)
Location: Cape Town
Salary: R 10 000 Monthly
service advisorWestern Cape, Cape Town, Northern SuburbsR 10 000 – R 15 000 + Incentives + Benefits
4 days ago

Service Advisor / After Sales Consultant
Location: Somerset West
Salary:
We are seeking a service advisor/After Sales Consultant who is passionate about providing customers with a professional service experience. The role involves ensuring adequate communication between customers, parts, and service departments to achieve customer satisfaction goals.
11 days ago

Service Advisor (Northern Suburbs)
Location: Cape Town
Salary: R 12 000 Monthly
service advisorWestern Cape, Cape Town, Northern SuburbsR12 000 – R16 000 Basic + Incentives + Benefits
15 days ago

Manager: Marketing
Location: Cape Town
Salary: Market Annually
An industry leading Bank has an exciting opportunity available for a Marketing Manager to join their team.
28 days ago

Sales Representative - Food Services Sector
Location: Cape Town
Salary:
Do you have experience in sales in the Western Cape concentrating on the Food sector where you have built up a database with Hotels, Restaurants, Catering companies etc.?Opportunity to join our National Clients leading food services business where they require your strong knowledge of the SA food service market, experience with food service manufacturers & distributors and knowledge of food sa...
1 day ago

Planning Sales Coordinator
Location: Table View
Salary:
Do you have minimum three years’ experience as the centre point of contact, managing the workflow between the sales team, suppliers, customers, and operational requirements? Our Client based in Table View, requires your detail orientated and self-managed attitude to plan, source, and offer internal sales support to the team. This role requires your financial administration managing...
1 day ago

Customer Service Advisor - German

Similar jobs you might be interested in:

Create a free job alert for Customer Service Advisor - German in Century City