Customer Service Agent

Recruiter:

Buffalo International Logistics

Job Ref:

674050662

Date posted:

Monday, March 27, 2023

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Requirements:

Matric
2 + years in Customer Service
2+ in Call Centre Environment
Computer Literate
Patient
Great Communication Skills
Ability to stay calm when customers are stressed or upset.

Responsibilities:

Ensure customer satisfaction and provide professional customer support.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.

Please note if you have not received any feedback in 2 week, consider your application unsuccessful.

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