Customer Service Consultant (Insurance)

Recruiter:

Elite Search

Job Ref:

JHB001152/DS

Date posted:

Monday, October 6, 2025

Location:

Johannesburg, South Africa

Salary:

25 000 Monthly

SUMMARY:
Role: Client Servicing Consultant - Insurance
Location: Office based - Roodepoort

A leading SA-based specialist credit insurance solutions provider is looking for a professional Customer Servicing Consultant to join their vibrant team. They have an international network, delivering globally aligned services in trade credit insurance, credit vetting and credit management and are proud of their supportive, “people-first” culture. They are professional yet not overly corporate, where high-performance teams thrive in a collaborative, growth-oriented environment.
If you are organised, detail-oriented, and passionate about delivering exceptional client service, you might be a good fit for this Client Servicing Consultant role. You will be supporting their Senior Advisors in managing trade credit insurance clients, where you’ll ensure smooth day-to-day administration, assist with client renewals, manage policy documentation, and follow up proactively with both clients and insurers.

POSITION INFO:
The role:

Support Senior Advisors with client renewals, reports, and presentations
Manage daily administrative tasks and client communications
Assist with credit limit applications, claims, and policy updates
Maintain accurate client records and monitor compliance
Track renewals, overdue debts, and risk concerns
Prepare reports and trackers for management review

Requirements:

Matric (Grade 12) required; tertiary qualification in Business, Finance, or Insurance advantageous
2 - 3 years’ experience in insurance (commercial), banking (commercial), or financial services administration (commercial)
Strong organisational skills, attention to detail, and ability to manage multiple priorities
Excellent communication and client service skills
Comfortable with data, documents, reporting, and CRM systems
Exposure to trade credit or commercial insurance is a plus (training provided)
FAIS compliance or willingness to complete within a set timeframe

If you are wanting to work in a supportive, collaborative, and growth-oriented environment where you can gain hands-on exposure to trade credit insurance products and client management, then this role is for you! You will have a clear career path with potential to grow into an Advisor role and be part of a professional yet approachable team that values people first.

Similar jobs you might be interested in:

IT Audit Manager
Location: Johannesburg
Salary: 11000000 Annually
We’re on the search for a dynamic IT Audit Manager with experience in Digital & Cyber Security to join our clients Group Internal Audit team. This is a high-impact, business-critical role where you’ll be at the forefront of strengthening governance, risk, and control across our digital and cyber landscape.
Today

Non-Life Actuarial Manager
Location: Johannesburg
Salary: Annually
Are you an ambitious Life Actuary looking to accelerate your consulting career? Join one of the most dynamic actuarial consulting teams in the industry — where you’ll work on high-impact projects, collaborate with top-tier professionals, and gain exposure that fast-tracks both your qualification and career growth.
9 days ago

HEAD OF COMPLIANCE
Location: Pretoria
Salary: R1,500,000.00 CTC / Annum Offer (Neg)
Insurance Sector
10 days ago

Security Engineer
Location: Pretoria
Salary: 35000 Monthly
We're looking for a hands-on IT Security Engineer to lead our cybersecurity efforts across the business. You'll manage security systems, ensure data integrity, protect sensitive information, and drive company-wide compliance and training. From developing smart detection rules to implementing system fixes, you’ll play a key role in keeping our systems safe, secure, and one step ahead of threa...
11 days ago

OEM â Automotive Legal Advisor â Finance & Administration, Gauteng, Northern Suburbs
Location: Johannesburg
Salary:
OEM – Automotive Legal advisor – Finance & Administration - Gauteng, Northern Suburbs #DriveYourCareerForward – Become the Legal Guide Behind Business SuccessOur client, a leading vehicle manufacturer, is seeking a Legal advisor to join their highly successful brand.Are you a sharp, proactive legal professional looking to make an impact? Our client, a leading vehic...
12 days ago

Motor Industry OEM Legal Advisor (EE Vacancy) - North Eastern Suburbs
Location: Johannesburg
Salary:
Reports to: HR Manager and General AffairsRemuneration: R660 000 â R780 000 including 13th chequeNote: EE VacancyÂ Purpose Of The Job:Â Our client is looking for a Qualified and experience Legal advisor to join the team. To provide internal legal guidance, risk assessment, and compliance support by drafting and reviewing contracts, advising on legislation, managing legal disputes and ensuring ad...
12 days ago

Customer Service Consultant (Insurance)
Location: Johannesburg
Salary: 25 000 Monthly
Role: Client Servicing Consultant - InsuranceLocation: Office based - Roodepoort A leading SA-based specialist credit insurance solutions provider is looking for a professional Customer Servicing Consultant to join their vibrant team. They have an international network, delivering globally aligned services in trade credit insurance, credit vetting and credit management and are proud of ...
13 days ago

Financial Planning Associate
Location: Johannesburg
Salary: Market Related
Financial Planning Associate
14 days ago

Head of Sales
Location: Johannesburg
Salary: R116 000.00
Looking for a dynamic Head of Sales to drive revenue growth and lead a high-performing team in the Sales department.
16 days ago

Chief People Officer (Pretoria)
Location: Pretoria
Salary: Market Related
Our esteemed client is seeking an accomplished Chief People Officer (CPO) to lead and shape human capital strategy, aligning people capabilities with business priorities and culture.
18 days ago