Customer Service Consultant (x10)

Recruiter:

O'Brien Recruitment

Job Ref:

2912799467

Date posted:

Monday, February 16, 2026

Location:

Brackenfell, South Africa

SUMMARY:
-

POSITION INFO:

CUSTOMER SERVICE CONSULTANTS (x10)
Brackenfell
Contract – must be able to start immediately

We are looking for 10 strong Customer Service Consultants to join a busy, fast-paced environment based in Brackenfell. If you are passionate about delivering excellent service and enjoy working with people, this could be the right opportunity for you.

Key Responsibilities:

Provide professional and efficient customer service at all times
Assist customers with queries, tech and general support
Handle complaints and resolve issues timeously and effectively
Maintain a high level of product and service knowledge
Ensure all customer interactions are handled with care and professionalism
Work closely with team members to ensure service standards are met
Capture and update customer information accurately
Meet daily service and productivity targets

Requirements:

Matric (essential)
Previous customer service experience (2 years essential)
Excellent communication skills – both verbal and written
Strong interpersonal skills with a customer-first mindset
Able to work under pressure in a busy environment
Good problem-solving ability and attention to detail
Computer literate
Reliable and able to work a 45-hour week, Monday to Saturday
Must be able to travel to and from Brackenfell

Personal Attributes:

Well-spoken and professional
Patient and solutions-driven
Positive attitude and strong work ethic
Team player with a willingness to learn
Passion for delivering exceptional customer service

If you have a solid customer service background and take pride in going the extra mile for customers, we would like to hear from you.

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