SUMMARY:
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POSITION INFO:
Customer Service Coordinator Intern (1 Year Contract)
Our client in the packaging industry is seeking a Customer Service Coordinator Intern for their team.
Job Location: Port Elizabeth/Gqeberha
Job Type: 1 Year Contract
Duties and Responsibilities:
- Timeous processing of orders received
- Re-instatements through the re-make process
- Ensuring Trials and First Off procedures are followed
- Purchase Order Management
- Ensuring continuous Stock Management
- Timeous response to customer queries
- Delivery schedule corelation and distribution to customers twice a day
- Escalations of any Red Tickets to CSC Lead
- Emailing customer weekly stock balance reports
- Monitoring Production and Dispatch and reacting appropriately to changes from plan
- Raising of CRM’s and investigating/gathering information where appropriate
- Ensure business goals are reached with regard to delivery, quality and cost
- Management of redundant and future redundant stock
- Ensuring maintenance of mailboxes in line with requirements
- Ensuring maintenance of supporting documents folders
Minimum Requirements:
- Qualifications – Matric with Maths, a diploma in Supply Chain/Sales & Marketing/Finance will
be advantageous
- No experience required
- Moderate Excel Skills
- Ability to communicate in English (read, write and speak)
Should you wish to be considered for this opportunity, please apply directly to the advertisement. Should you not hear back from us within 2 weeks of application; kindly consider your application as unsuccessful.
