Customer Service Engineer AX/XP

Recruiter:

Fempower

Job Ref:

PT006605/Rea

Date posted:

Monday, September 20, 2021

Location:

Capetown, South Africa

SUMMARY:
Our client in the Medical Technology Industry, has an EE opportunity available for a Customer Service Engineer AX/XP (Angio Therapy/ X-ray Products) in the Cape Town area.

POSITION INFO:
Requirements:

Diploma in Electrical Engineering (light current) or similar and/or knowledge on Healthcare sector
5-8 years of experience in repair and maintenance of X-Ray equipment and/or similar digital imaging scope
Experience in performing *Radiation Quality Assurance* tests as laid out by the requirements of the ISP 17020 Inspection Body, will be advantageous
IT experience is advantageous
You must be able to work overtime during week and weekends as well as on public holidays

KPAs:

Complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others
Support customers remotely and onsite and provides 2nd and 3rd level user support in case of arising issues
Contribute to or conduct the maintenance and improvement of internal tools, equipment, processes, and data repositories
May be involved in technical design and developments for service offerings as well as manage sub-contractors and monitor delivery
Support all service processes and ensure optimal performance & efficiency in all process activities related to your area of responsibility
Participate in training courses, including self-study, computer courses and on the job training as well as participate in skills development and knowledge transfer within the Customer Service Team

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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