Customer Service Engineer CT

SUMMARY:
Our client in the Medical Technology Industry, has an EE opportunity available for a Customer Service Engineer CT (Computer Tomography) in the Cape Town area.

POSITION INFO:
Requirements:

• Diploma in Electrical Engineering (light current) or Clinical Engineering or similar technical qualification
• Knowledge on Healthcare sector with 5-8 years experience in repair and maintenance of Digital Imaging equipment
• Must have actual experience working on Digital Imaging equipment, specifically work experience on X-RAY and Computed Tomography (CT) equipment regarding repairs, preventative maintenance and OEM update procedures
• Deep professional know-how and experience in field of expertise
• You must be able to work overtime during week and weekends as well as on public holidays

• Complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others
• Support customers remotely and onsite and provides 2nd and 3rd level user support in case of arising issues
• Contribute to or conduct the maintenance and improvement of internal tools, equipment, processes, and data repositories
• May be involved in technical design and developments for service offerings as well as manage sub-contractors and monitor delivery
• Support all service processes and ensure optimal performance & efficiency in all process activities related to your area of responsibility
• Participate in training courses, including self-study, computer courses and on the job training as well as participate in skills development and knowledge transfer within the Customer Service Team

NB! This job is now closed. You can apply for other jobs by uploading your CV.