Customer Service Officer

Recruiter:

I Can

Job Ref:

DBN000125/NC

Date posted:

Monday, June 22, 2026

Location:

Durban, South Africa

SUMMARY:
We're Hiring: Customer Service Officer in Durban

POSITION INFO:
Job Title: Customer Service Officer Seniority Level: Entry Level (up to 2 yrs exp) Region: KwaZulu Natal Type: Permanent Duties and Responsibilities: Manages the sales order management functions to support order to cash process Continuous enhancement of customer experience; identifies gaps and provides workable solutions Exemplifies care, trust, courage, and simplicity for mutual benefit with customers To be the 'face' of the client within the supply chain function - Primary supply chain contact for the customer To provide a quality service to external and internal customers, through the departmental procedures, and provide the link for the communication flow between internal stakeholders and external customers Ownership of the pricing claims process from investigation whether invalid or invalid to the actual capture of these claims. Ensures new customer process is executed smoothly with internal and external stakeholders. Requirements: The following will be advantageous Qualification Types: Under Graduate Degrees, Highest Grade Obtained Qualifications: B Admin (Public Administration), BA (Administration), B Tech (Logistics), B Tech (Public Relations) Skills: Proficient in all MS Office packages, SAP knowledge within the module SD, Display of excellent communication skills both internally and externally, Ability to work under pressure and highly organized, Excellent sales and administrative skills, Customer-focused approach Open to persons with disabilities Other Information: Sectors: Sales, Admin, Office & Support, Logistics, Warehouse & Freight, Temp Finance Function: Communications Co-ordinator

Similar jobs you might be interested in:

Customer Service Officer
Location: Durban
Salary:
We're Hiring: customer service officer in Durban
Today

Customer Service Representatives
Location: Durban
Salary: 1000+ weekly
Matric is required! Immediately start!
13 days ago

Retail Operations Manager
Location: Ballito
Salary:
An exciting opportunity has opened for a Retail Operations Manager for our client based in Ballito, Kwazulu Natal
3 days ago

Workshop Manager Pinetown
Location: Pinetown
Salary:
Workshop ManagerPinetown
24 days ago

Workshop Manager
Location: Pinetown
Salary: Monthly
NEW VACANCY!!!!Our Client in the Automotive Industry has a new vacancy for a Workshop Manager based in Pinetown, KZN
28 days ago

Administration Supervisor
Location: Durban
Salary:
We are currently looking for an Administration Supervisor who will oversee administrative operations, support warehouse and sales teams, and ensure that company records, inventory documentation, and office processes run efficiently.
Today

Sales Executive - Healthcare
Location: Durban
Salary: R50 000 Monthly
Ready to accelerate your sales career with a market-leading logistics provider?Our client, a highly respected and rapidly growing Road Freight company, is searching for an ambitious, results-driven Business Development Executive to join their successful team. If you have a proven track record in Road Freight sales and established relationships within the Healthcare, Pharmaceutical, or Medical sect...
Today

Qualified Diagnostic / Service Technician (Passenger Vehicles) - KwaZulu Natal, South Coast
Location: Durban
Salary:
Remuneration: Market Related dependent on qualifications, skill set, knowledge, and experience Purpose Of The Job: Our client a reputable passenger vehicle dealership is seeking a qualified and experienced Diagnostic / service Technician to join their workshop team. The successful candidate will be responsible for performing vehicle servicing, diagnostics, fault-finding, repairs, and mai...
Today

Mid-Tier Cybersecurity Engineer
Location: Durban
Salary: Negotiable upon shortlist
Mid-Tier Cybersecurity Engineer
Today

Mid-Tier Cybersecurity Engineer
Location: Durban
Salary: Negotiable upon shortlist
Mid-Tier Cybersecurity Engineer
Today