Customer Service Representative

Recruiter:

O'Brien Recruitment

Job Ref:

733010305

Date posted:

Friday, May 23, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Are you an organized, solution-driven logistics professional with a strong customer service mindset? We're seeking a Customer Service Representative to join a fast-paced environment in the heart of Cape Town CBD.

? Key Responsibilities:

Releasing cargo from the warehouse using the SAP system
Generating invoices and managing credit ledgers on SAP
Handling pre-order management and order entry
Preparing and supplying key documentation, including:
- Certificate of Analysis (COA)
- Packing Lists
- Certificates of Origin
- Marine Insurance documents
- Producer Certificates (COP)
Logging and resolving customer complaints professionally and promptly
Liaising with internal teams to ensure smooth end-to-end logistics and high customer satisfaction

? Requirements:

1+ year of experience in clearing and forwarding or a logistics support environment
Solid working knowledge of SAP (this is a must)
Familiarity with logistics documentation, invoice generation, and cargo release procedures
Experience managing customer interactions, including complaints and resolution
Strong communication skills – must be a people’s person who thrives in a customer-facing role
Detail-oriented and proactive, with the ability to multitask under pressure

If you’re ready to bring your logistics and SAP expertise into a dynamic team, we’d love to hear from you!

? Apply now and make a meaningful impact in a customer-focused role starting 01 June 2025.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

AP Clerk (Contract)
Location: Cape Town
Salary: 15000 Hourly
Looking for an immediately available finance professional!!!
4 days ago

Key Account Manager CAPE TOWN: Servicing the entire Western Cape
Location: Cape Town
Salary: Monthly
KEY ACCOUNT MANAGER to be based in CAPE TOWN: Servicing the entire Western CapeOur client one of the largest wood-based solutions providers in the world, is seeking a dynamic Key Account Manager whose purpose is to maintain and grow their diverse customer base (B2B and B2C, including end-consumers and merchants) by building long-term, value-adding relationships. In this role, you wi...
6 days ago

Business Development Manager – Feed Additives (Southern Africa)
Location: Stellenbosch
Salary:
7 days ago

Clearing & Forwarding Specialist
Location: Brackenfell
Salary:
12 days ago

Senior Technical Sales Specialist
Location: Cape Town
Salary: Monthly
#SHIFTINTOHIGHCAREER by joining a Major Transport and logistics Company that seeks the expertise of a Senior Technical Sales specialist
26 days ago

Business Development Executive (Freight News)
Location: Capetown
Salary: Market-Related
This role is focused on growing advertising revenue across Freight News'''' print and digital platforms.
27 days ago

Logistics Coordinator
Location: Stellenbosch
Salary: Monthly
A position for a logistics Coordinator in Stellenbosch area, has become available. You will be responsible for managing daily transport operations for clients in fruit and related industries, coordinating transporters and maintaining system data.
1 day ago

Logistics Manager
Location: Cape Town
Salary: 40000 Monthly
logistics Manager required to effectively run 3 departments.
4 days ago

Logistics Coordinator
Location: Stellenbosch
Salary:
Our client is seeking an energetic logistics Coordinator to oversee daily operations, deliver exceptional client communication, and seamlessly coordinate transporters. This role plays a key part in supporting the Operations Manager, driving operational excellence, and ensuring top-tier service and compliance
5 days ago

Logistics Coordinator - Stellenbosch
Location: Stellenbosch
Salary:
Our client in Stellenbosch is looking for logistics Coordinator.Purpose of the Role The logistics Coordinator is responsible for managing daily operational activities, ensuring effective client communication, coordinating transporters, and maintaining accurate system data. The role supports the Operations Manager in achieving operational excellence, high service levels, and regulatory co...
5 days ago