Customer Service Sales

Recruiter:

SA Commercial (Pty) Ltd

Job Ref:

CPT000169/ZJ

Date posted:

Thursday, November 27, 2025

Location:

Cape Town, South Africa

SUMMARY:
Job description:

Position: Inbound Sales (Soft-Sales) Agent

Location: On-site

Salary: R8,000 – R10,000 per month (No commission — your salary is guaranteed and stable)

Schedule: Monday to Sunday (USA hours/shifts)

About the Role

We are seeking energetic, service-driven Inbound Sales Agents to join our growing team. This role focuses on soft-sales, driving revenue through excellent service, effective consultation, and building meaningful customer relationships. As a Virtual Sales Assistant handling inbound calls from our USA-based client, you will guide customers through inquiries, assist with product information, and convert interest into successful sales.

POSITION INFO:

What You’ll Do

Handle inbound sales calls and customer inquiries
Provide accurate product information and exceptional service
Build and maintain strong customer relationships
Meet and exceed sales targets and KPIs
Manage customer data and ensure accurate record-keeping
Collaborate with internal teams and provide insights on market trends
Offer general system and support assistance as needed

Key Focus Areas

Inbound Sales (soft-sales approach)
Client liaison & customer engagement
Data management & reporting
Performance-driven execution

What We’re Looking For

Minimum 1 year contact centre experience in sales and customer service
Matric / Grade 12
No criminal record
Target-driven mindset
Outbound calling experience is an advantage
Excellent communication and interpersonal skills
Tech-savvy and comfortable working with multiple systems
Ability to work in a fast-paced, team-oriented environment

Who Thrives Here

Motivated individuals who enjoy customer interaction, have a natural consultative approach, and can balance service with sales. If you’re confident, goal-oriented, and committed to delivering a great customer experience, we want to hear from you!

Job Type: Permanent
Work Environment: In-office

Job Type: Full-time

Education:

High School (matric) (Required)

Experience:

sales: 1 year (Required)
Customer Service: 1 year (Required)

Work Location: In person

Similar jobs you might be interested in:

Helpdesk Agent - CT
Location: Cape Town
Salary: 110000
Helpdesk agent Cape TownSalary R11 000,00 (Please only apply if you will accept this salary)A company in CT is looking for an IT Helpdesk agent to start asap!
3 days ago

Customer Service Sales
Location: Cape Town
Salary:
Job description:Position: Inbound Sales (Soft-Sales) agentLocation: On-siteSalary: R8,000 – R10,000 per month (No commission — your salary is guaranteed and stable)Schedule: Monday to Sunday (USA hours/shifts)About the RoleWe are seeking energetic, service-driven Inbound Sales agents to join our growing team. This role focuses on soft-sales, driv...
7 days ago

Comms Centre/Reservations Agent
Location: Bantry Bay
Salary: Market related
Ensuring administrative accuracy, smooth daily operations
10 days ago

Comms Centre/Reservations Agent
Location: Bantry Bay
Salary: Market related
Ensuring administrative accuracy, smooth daily operations
10 days ago

Car Rental Agent
Location: Cape Town
Salary: R8500.00
Position: Car Rental agent (Experience in a similar role will secure)Location: Cape Town International Airport
6 days ago

Intraday Workforce Management (WFM) Analyst | Cape Town
Location: Capetown
Salary: R200 000 - R296 200 Per Annum
Intraday Workforce Management (WFM) Analyst | Cape Town
27 days ago

Support Agent Team Leader
Location: Cape Town
Salary:
41 days ago

Sales Agent
Location: Cape Town
Salary:
56 days ago

Insurance sales consultants
Location: Cape Town
Salary:
58 days ago

Customer Service
Location: Capetown
Salary: Annual Salary
Customer Service
85 days ago