Customer Service Specialist - Contract role

Recruiter:

Persona Staff

Job Ref:

CPT002587/MS

Date posted:

Friday, March 25, 2022

Location:

Capetown, South Africa

JOB SUMMARY:
A leading company specializing in the supplying of life science consumables and instrumentation is looking to employ a Customer Service Specialist on a 6month contract, to join their dynamic team based in the Northern Suburbs. You will perform key client liaison and sales order administration role to support sales.

JOB DESCRIPTION:

Responsibilities:

Handles and responds to a wide variety of quotation requests, purchase orders and general customer enquiries.
Draws up quotations, completes RFQs and processes sales orders as required.
Identifies required products and is committed to developing level of product knowledge appropriate to the position.
Communicates details of product promotions to customers.
Acts as client liaison relating to product availability, delivery information, pricing and quotations and refers to Sales Specialist / Applications Specialist/ Product Manager where applicable.
Responds to complaints from customers and takes ownership of complaint completion cycle.
Meets all turnaround targets for sales coordination outputs.
Assists in the general administrative functions required in the customer service team.

Skills and Requirements:

Matric with mathematics and science.
Tertiary administrative qualification – preferably imports and exports focused.
Minimum 3 years’ track record of customer service orientation- preferably in a medical diagnostic/laboratory supplier environment.
Strong Customer Service orientation.
Strong administrative and organizational skills.
Fully proficient in MS Office 365 (Teams, Excel, Word, Outlook)
Proficient in ERP/CRM system- preferably SAP B1.
Attention to detail.
Initiative, self-driven, appropriately assertive.
Ability to prioritize and work under pressure.
Proficient and confident verbal and written communication skills.
Excellent team player with the ability to work independently when required.

To apply please send your CV to
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Customer Service Agent
Location: Cape Town
Salary: R8000
Neo Brokers is a dynamic and innovative company dedicated to providing B2B FinTech solution to the African continent. We are passionate about using cutting-edge technology to create solutions that drive our industry forward.We are looking for lively, detail-oriented, and experienced candidates to join our team as customer service Agents.The primary aim of this role is to provide exceptional custom...
1 day ago

Sales Customer Service Manager
Location: Somerset West
Salary:
Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming customer service teams? Our global client specializing in operating systems, with their office based in Somerset West needs an independently managed individual who can mentor and consistently raise service standards while driving results. Working alongside a young vibrant...
8 days ago

Customer Service Manager (Remote)
Location: Cape Town
Salary:
16 days ago

FMCG Customer Service Representative
Location: Capetown
Salary: R16,500 + Benefits
FMCG customer service Representative
17 days ago

Customer Service Agent (Shipping)
Location: Cape Town
Salary: Market Related
A company in Ottery is looking for a customer service Agent.
18 days ago

Customer Service Agent
Location: Cape Town
Salary:
36 days ago

Customer Service (Entry level)
Location: Capetown
Salary: Monthly
We''re looking for young, energetic individuals, with experience to support our fast-paced, high performing Sales & Marketing Team.
53 days ago

Customer Service Sales
Location: Cape Town
Salary:
Job description:Position: Inbound Sales (Soft-Sales) AgentLocation: On-siteSalary: R8,000 – R10,000 per month (No commission — your salary is guaranteed and stable)Schedule: Monday to Sunday (USA hours/shifts)About the roleWe are seeking energetic, service-driven Inbound Sales Agents to join our growing team. This role focuses on soft-sales, driv...
35 days ago

Customer Service Call Centre Agent ( Short term contract) (Pharmaceutical) - Bellville - office based
Location: Cape Town
Salary:
73 days ago

Customer Service Officer (Financial Industry)
Location: Somerset West, Western Cape
Salary: Market Related Salary
The customer service Officer will support a team to work efficiently and produce a high service level to the clients during the initial on boarding process and subsequent repeat transactions.
14 days ago

Customer Service Specialist - Contract role

Similar jobs you might be interested in:

Create a free job alert for Customer Service Specialist - Contract role in Capetown