Customer Service representative

SUMMARY:
No Students/Immediate Start

POSITION INFO:
At CD Vision Marketing, we pride ourselves on being innovative, customer-focused, agile, open, and engaging, and entrepreneurial. We are also proud to have been named the leading sales and marketing company in recent years. If you are passionate about working with people, you are able to put your customer first, and you want to know what it is like to work for a top employer that is working hard to make the world a better place. Is this role right for me? First and foremost, we always want to recruit talented people who align well with our values and working methods. A Great Sales Associate at CD Vision Marketing will put the customer first, focusing on finding solutions and building trust. Genuinely acting as an entrepreneur, you will be proactive, taking time to understand your customers. You will also show resilience when things do not go according to plan, being open to new ideas, and being happy to learn. There is some specific knowledge and experience we are looking for from suitable candidates: Willingness to learn new things Strong focus with the ability to adjust to the environment Passion for delivering great customer service What will I be doing in the role? Our Retail Sales Associates are an important contributor to the business performance and ensure our customers have a positive experience with us. As this role has a strong focus on sales, we are looking for someone who loves building relationships with Customers and proactively generates sales both face-to-face and over the phone. To support our customers effectively, you will; Get to know our product lines and services to make the most of all customer interactions Develop great relationships with new and existing Customers (both face-to-face and over the phone), understand their needs, and provide proactive advice and solutions Use our in-house systems to process customer applications and keep customers updated throughout their journey Assisting customers daily in learning more about overturning negatives Maintain a great attitude at all times Work with colleagues to suggest opportunities for improvement To apply, please make sure to have a matric certificate\/equivalent to matric, be between the ages of 18-30 years, and reside in Polokwane\/surrounding area. The selected candidate will be contacted within 15 working days of submitting their application.