Customer Services Consultant

Recruiter:

Flink Recruitment

Job Ref:

PTA000391/CDW

Date posted:

Thursday, January 23, 2025

Location:

Johannesburg, South Africa

SUMMARY:
Our client is looking for a Customer Services Consultant to join their team in Sandton

POSITION INFO:

Roles and Responsibilities

1. Customer Communication: Answer inbound calls and route them to the appropriate department or individual. Provide timely and professional responses to customer queries, ensuring clarity and satisfaction.

2. Email and Messaging Management: Monitor and respond to emails, WhatsApp messages, and other communication platforms. Ensure all communication is handled promptly and professionally.

3. Customer Support: Offer support and information about the company’s services, ensuring clear, concise, and helpful interactions with customers.

4. Administrative Duties: Perform routine office tasks, including maintaining accurate customer records and entering data as required. Assist in updating and managing databases with client information.

5. Collaboration: Work closely with the Onboarding Specialist and other team members to provide a seamless customer experience and contribute to the successful onboarding of clients.

Employment Details

Employment Type:

Permanent Employment

Industry:

Safety and Security

Work space preference:

Work Onsite

Ideal work province:

Gauteng

Ideal work city:

Sandton

Salary bracket:

R 0 - 0

Drivers License:

CODE B (Car)

Own car needed:

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Customer Services Consultant
Location: Vereeniging, Gauteng
Salary: Weekly
Agents
69 days ago

Customer Services Repair Senior
Location: Johannesburg
Salary: Market - Related
Under the general direction of the Workshop Manager, responsible for performing various administrative sales related tasks on a day-to-day basis. Position objective is to take ownership in the running of the day-to-day Repairs and Calibration related administrative operations, ensuring that relevant documents are completed in a satisfactory way, and that they comply with work instructions.
2 days ago

Internal Sales / Customer Services Administrator - Polymer / Plastic Manufacturing
Location: Johannesburg
Salary: Monthly
A well-known international polymer / plastic manufacturer and distributor requires the above to responsible for managing customer enquiries, process orders, coordinating sales administration, providing customer service, and act as a key liaison between clients and the external sales team. This role is to ensure smooth communication between customers, production, logistics, and sales to meet busine...
20 days ago

CONSULTANT
Location: Pretoria
Salary: Weekly
Sales
Today

RETAIL CONSULTANT
Location: Pretoria
Salary: Weekly
Sales
Today

RETAIL ASSISTANT
Location: Pretoria
Salary: Weekly
Sales
Today

SALES CONSULTANT
Location: Pretoria
Salary: Weekly
Sales
Today

ASSISTANT CONSULTANT
Location: Pretoria
Salary: Weekly
Sales
Today

TECHNICAL ADMINISTRATOR - Jet Park (Boksburg)
Location: Johannesburg
Salary: R20 000 - R25 000 depending on experience
The Technical Administrator will report into the Branch Manager and provide structure, oversight and operational leadership to a small tech of technicians responsible for delivering equipment installations and repairs to customers.
1 day ago

Sales Consultant
Location: Pretoria
Salary: weekly
sales
1 day ago