Customer Services Representative

Recruiter:

Pronel Personnel

Job Ref:

1655156795

Date posted:

Tuesday, September 14, 2021

Location:

Durban, South Africa

Salary:

Negotiable

SUMMARY:
-

POSITION INFO:

Our client a leading manufacturing company in the Durban area is recruiting for a Customer Services Representative, to act as the primary point of contact for all day to day customer requirements and co-ordination, from order placement through to receipt of cash, to ensure maximum customer satisfaction.

To ensure all details are accurately captured on the company system on a live basis.
To proactively identify and support all customer requirements through co-ordination of activities with internal departments.
Execution of all export related sales order administrative duties including customer operational requirements.
Responsible for accuracy, compliance and submission of export documentation requirements.

Qualifications & experience:

3 year degree / diploma in a commercial field
3 years customer services experience in a petrochemical industry
Customer Service or logistics experience with demonstrated skills and knowledge of Export and Domestic transactions and documentary requirements.

Skills & Competencies

High levels of numeracy and literacy essential.
A self-starter with high standards, capable of acting and working under own initiative.
A flexible approach to work activities with a strong commitment to excellent customer service.
Good communication skills (written and verbal) at all levels.
Excellent inter-personal skills and telephone skills.
Strong organisational skills, accuracy and ability to manage multiple and changing priorities.
Excellent analytical and problem solving skills
Strong IT skills including Microsoft Office packages and ideally practical knowledge of an ERP system (J D Edwards Enterprise 1) and CRM programs.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Safety Health Risk Specialist - KZN
Location: Durban
Salary: Monthly
Well known health and safety consulting firm is looking for a Safety Health Risk Specialist to join their team in KZN.
2 days ago

Sales Engineer / Representative
Location: Durban
Salary:
15 days ago

Sales Representive
Location: Durban
Salary: 00000 Monthly
Our client is a prominent Southern African retailer providing Tyres, wheels, batteries, and automotive maintenance services, alongside in-store products.
23 days ago

FMCG Sales Representative
Location: Durban
Salary: 10000 Monthly
National FMCG group are seeking a Sales representative in Durban required to cover the area by maintaining and developing new and existing customers by selling products and meeting customer needs. services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
24 days ago

External Sales
Location: Durban
Salary:
62 days ago

Business Development Executive
Location: Durban
Salary: R25 000 Monthly
If youâre a natural deal-maker with a passion for building relationships and a deep understanding of the transport and logistics world, this could be the opportunity that puts your career in the fast lane. ð£ï¸With continued growth and exciting plans ahead, my client is now looking for a Business Development Executive who can take their sales strategy to the next level. Driving new business, ...
Today

Sales Administrator
Location: Durban
Salary:
Our client is in the chemical manufacturing business and is looking for a sales administrator to join their team in Pinetown.The successful candidate will be responsible for processing of sales orders and ensuring effective communication with the customers and sales/ operations team,
1 day ago

Receptionist / Office Administrator - KZN
Location: Kwazulu-natal
Salary: Monthly
A well-known and established coatings raw material supplier, supplying a range of paints and coatings manufacturing companies requires the above to manage the front office operations, handle all incoming calls and correspondence, as well as provide administrative support to ensure the smooth day-to-day business operations.
2 days ago

QC/QA Technician/Coordinator
Location: Durban
Salary: MR Monthly
Our client in the sheet metal and manufacturing industry is urgently looking to employ a QC/QA Technician/Coordinator at their organization
2 days ago

Food and Beverage Manager
Location: Scottburgh
Salary: Market related
Responsibility is to oversee and manage all aspects of the food and beverage operations
2 days ago

Customer Services Representative

Similar jobs you might be interested in:

Create a free job alert for Customer Services Representative in Durban