Customer Success Support Engineer - Remote

Recruiter:

Datafin IT Recruitment

Job Ref:

886496404

Date posted:

Thursday, February 19, 2026

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

ENVIRONMENT:

Our client is a fully featured integration and data processing platform built for the connected cloud era, offering a hybrid solution that combines iPaaS, ESB, ETL, API Management, and Big Data capabilities. This role operates within a fast-paced, technology-driven environment where innovation and speed-to-value are paramount. The Customer Success Support Engineer will work at the heart of the post-sale client journey, collaborating with internal technical teams and external clients to ensure seamless platform adoption and ongoing satisfaction. This dynamic setting requires a proactive problem-solver who can navigate complex integrations, manage client expectations, and contribute to continuous improvement in service delivery.

REQUIREMENTS:

Common systems you will interact with

SQL
Salesforce
HubSpot
AMS360
Intercom
SendGrid

Essential experience and skills

A bachelor’s degree in IT or Sciences (BSc, BIS, BEng or BCom)
Experience working with JavaScript/typescript essential.
Experience working with SQL.
Experience working with API integrations.
Experience working with MongoDB (beneficial).
Experience working with front-end frameworks (svelte would be beneficial but
not required)
Knowledge of how Rest and Soap works

ATTRIBUTES:

Able to work adjusted hours to cater for international clients (10am - 19:00pm).
Be able to work independently but collaborate constantly.
Not be afraid of failure, as success comes from trying and pushing boundaries.
Solution oriented and resilient in the face of challenges.
Demonstrate motivation to learn new skills and technologies.
Excellent interpersonal skills, curious, creative, and fun to work with.

Similar jobs you might be interested in:

Customer Success Support Engineer - Remote
Location: Johannesburg
Salary:
Today

Senior Internal Audit (Operational) (Remote Role)
Location: Midrand
Salary: 600000 Annually
Are you an out of the box thinker? Ready to take the lead on impactful audits? Apply now and bring your insight to the forefront of operational excellence!
1 day ago

Senior Experience Designer (UX/UI) - Permanent (Remote)
Location: Johannesburg
Salary: 70000.00 Monthly
A client of ours, a fast-growing fintech consultancy operating within the capital markets space, is seeking a Senior Experience Designer to join their dynamic team. Our client partners with major multinational financial institutions and large privately owned businesses to build mission-critical software and data solutions. If you thrive in complex, data-intensive environments and enjoy shaping mea...
1 day ago

Data Scientist AI/ML (Remote)
Location: South Africa
Salary: Annually
The company helps clients become data-driven by applying data + technology to create real-time,actionable visibility into business performance and to build lasting analytics capability. This role will helpexpand delivery capacity for pragmatic, production-grade analytics, ML, and GenAI solutions, so clientteams can move from “interesting insights” to deployed capabilities with measurab...
6 days ago

Remote Condition Monitoring Specialist
Location: Johannesburg
Salary: 400 000 Annually
We're recruiting on behalf of a leading engineering client looking for a technically strong remote Condition Monitoring Specialist, to support plant reliability and predictive maintenance through advanced remote monitoring platforms. This is an exciting opportunity to work at the intersection of automation, data analysis, and operational optimisation in a high-performance engineering environment.
9 days ago

Intermediate PHP Developer (Laravel) â Remote
Location: Pretoria
Salary: 45000.00 Monthly
Our client is seeking a self-motivated, detail-oriented Intermediate PHP Developer (Laravel) with a passion for building robust and scalable systems. You will work on enterprise-scale debt collection software alongside a highly competent and collaborative team. This is an exciting opportunity to develop both back-end and front-end components while contributing to modern, maintainable, and high-qua...
9 days ago

Remote Real Estate Marketer
Location: Cape Town
Salary: R25 000.00 Monthly
Job Description:We are a luxury real estate company working with sophisticated local and international clients. We offer tailored services across Sales, Lettings, Property Management, Sourcing, and Investment. Join a professional, ambitious team where your contributions make a real impact.Type: Permanent (remote)Hours: 9 am – 6 pm UK time, Monday to Friday (1-hour break)
13 days ago

Remote Property Administrator
Location: Cape Town
Salary: R22 000.00 Monthly
Job Description:Are you organised, tech-savvy, and ready to take ownership of your work? We are looking for a forward-thinking remote Team Administrator to join a fast-growing luxury real estate business.Type: Permanent, Full-Time (remote)Hours: 9 AM – 6 PM, Monday to Friday (UK time)
13 days ago

Senior Product / Full Stack Developer (Fully remote)
Location: South Africa
Salary: Monthly
Our client is looking for a Senior Product / Full Stack Developer to join their small, tight-knit team. You willwork closely with their CTO, building features that directly solve real business problems. This is hands-on development where you'll own decisions, ship code regularly, and take pride inpragmatic solutions. You will have significant autonomy, real impact on product direction, a...
17 days ago

Marketing Manager - Remote
Location: Johannesburg
Salary:
17 days ago