Customer Success and Relationship Liaison

Recruiter:

Elite Search

Job Ref:

JHB001236/HLG

Date posted:

Wednesday, July 15, 2026

Location:

Johannesburg, South Africa

Salary:

30 000 Monthly

SUMMARY:
Customer Success and Relationship Manager - Information Communication and Technology (ICT)
Johannesburg North | Onsite | Full-Time
Are you a natural relationship builder who takes real pride in making customers feel valued? Do you want to be part of a close-knit team where your contribution genuinely matters?
Our client, a well-established ICT and telecommunications solutions provider, is looking for a Customer Success and Relationship Liaison to join their Johannesburg North team. This is a business built on long-term relationships – both with their customers and their people. You'll be joining a supportive, family-orientated environment where everyone pulls together and shares in the success of the business.
This is more than a customer service role. You'll be the face of the company for every client from day one – conducting welcome calls, managing contracts, coordinating escalations and handling cancellations with empathy and professionalism, all while working closely with Sales, Operations and Technical teams.

POSITION INFO:
What You'll Bring 2-3 years' experience in Customer Success, Client Relationship Management or Account Management within the ICT, ISP or Telecoms industry (a must) Excellent telephone, verbal and written communication skills Strong administration and organisational skills, with CRM experience A genuine, warm, people-first personality Calm, solutions-focused energy, even under pressure Who Will Thrive Here This role suits someone with real staying power - a hard worker with excellent work ethic who wants to build a long-term career, not just fill a seat. If you're proactive, dependable, take ownership of your work, and want to be part of a team where your effort is seen and valued, this is the environment for you. What's On Offer Competitive, market-related salary A stable, growing business with genuinely good culture A supportive team environment where you're valued as part of the work family Real opportunity to make a meaningful impact on customer satisfaction and the business's success If you're ready to bring your relationship-building skills to a company that will invest in you long-term, we'd love to hear from you.

Similar jobs you might be interested in:

Customer Success and Relationship Liaison
Location: Johannesburg
Salary: 30 000 Monthly
customer success and relationship Manager - Information Communication and Technology (ICT)Johannesburg North | Onsite | Full-TimeAre you a natural relationship builder who takes real pride in making customers feel valued? Do you want to be part of a close-knit team where your contribution genuinely matters?Our client, a well-established ICT and telecommunications solutions provider, is looking for...
2 days ago

Customer Success Manager
Location: Johannesburg
Salary:
Our client is looking for a customer success manager.
10 days ago

Customer Success Manager - Fintech
Location: Johannesburg
Salary: 360000 Annually
I am currently building a talent pool of customer success Managers for upcoming opportunities within leading fintech and digital financial services organisations across Johannesburg.These roles sit at the intersection of client engagement, product adoption, and commercial growth, making them ideal for professionals who enjoy working in fast-paced, technology-driven environments.
17 days ago

Inside/Internal Parts Sales [Automotive/Truck Industry] Gauteng, JHB - Eastern Suburbs
Location: Johannesburg
Salary:
Inside/Internal Parts Sales [Automotive/Truck Industry]Gauteng, JHB - Eastern Suburbs We’re looking for a results-focused Inside Parts Sales Specialist to grow spare parts sales, build strong customer relationships, and drive market expansion, Boksburg
1 day ago

Key Account Manager
Location: Johannesburg
Salary:
1 day ago

Tender Manager / Specialist East Rand
Location: East Rand
Salary:
Tender Manager / SpecialistEast RandPosition PurposeTo manage and coordinate the full tender and bid process, including the identification of opportunities, preparation of tender submissions, commercial evaluations, compliance management, stakeholder engagement, and contract handover. The role is responsible for ensuring that all tender submissions are accurate, compliant, competitive, and submitt...
1 day ago

Property Broker
Location: Johannesburg
Salary:
Property Broker - Gauteng & Cape TownStart Date: August / September
1 day ago

Sales Representative
Location: Johannesburg
Salary:
Sales Representative/ Hybrid Sales RepresentativeExciting opportunity for a mid-career sales professional in the pharmaceutical industry.
1 day ago

Sales Representative - Telecommunications & Communication Solutions Garsfontein
Location: Garsfontein
Salary:
Sales Representative - Telecommunications & Communication SolutionsGarsfonteinCompany Overview:We are a dynamic and rapidly evolving ICT solutions provider, offering a comprehensive range of communication, connectivity, and security solutions tailored to meet the needs of businesses. As specialists in IP communications, we deliver cutting-edge products and services in telecommunications, netwo...
2 days ago

ACCOUNT EXECUTIVE
Location: Randburg
Salary: Market related
ACCOUNT EXECUTIVE
2 days ago