Data Manager

Data Manager

Cape Town

Permanent

A medium sized financial Services Provider in the long term insurance sector is rapidly expanding their teams. With their offices in the Northern Suburbs of Cape Town, their products include funeral, health, life, credit life and travel financial products.

The company offers affordable insurance products to those who seek superb value & an amazing client experience, their target market is mostly the South African lower and middle income market segments.

Tasks and Responsibilities:

The successful candidate will be responsible for driving the department to enable the company’s strategy to be a data centric business. To provide timeous, accurate and complete data to all stakeholders (regulatory, decision makers, actuarial functions, claims and fraud management) for analysis and reporting purposes.

• Management and implementation of projects and policies within in the data department to support the strategy
• Data reconciliation, pricing and ad hoc analysis and presentation of findings to drive business strategy and performance.
• Onboarding of new clients and management of binder holder/company systems
  • Ensure integration, clean up and upload of data
  • Ensuring appropriate systems are in place for clients and all operational system and data shortcomings are addressed
  • Improve controls in the company /binder holder upload facility to ensure validation of master policy rules
  • Make recommendations and introduce new techniques, products or developments to enhance the data analytics practice in order to enable efficient uploading of data and automated reporting to regulatory bodies and finance
  • Track relevant analytics and emerging trends to ensure accurate built -in data validations are put in place
  • Interact with various stakeholders and team members to ensure solutions are fulfilling user requirements, are efficiently designed and are maintainable
  • Assist in educating and training clients and personnel in data analysis, logical data design, standards, and procedures for data usage
• Ensure all binder holders, intermediaries and administrators provide sufficient and quality data on a monthly basis to allow compliance with regulatory requirements and financial processing
  • Ensuring all policyholder data (internal and external) is uploaded to the database and comply with Rule 13 of PPR
  • Address all data exceptions or shortcomings with clients and recommend improvements to ensure data completeness at all times
  • Standardise and communicate the minimum requirements for policyholder and claims data to ensure the company complies with regulatory requirements and avoid penalties. Participate in discussions to provide observations to clients from both a commercial and regulatory/actuarial standards
  • Deliver expertise in trouble-shooting problems, taking appropriate actions to resolve or prevent future problems
  • Make recommendations for improvements, and then implement selected changes to data collection systems that would provide more meaningful financial, statistical and utilization data
  • Development or usage of data analytic tools, to accelerate key data analysis and reporting in order to provide the business with relevant information and insights
• Prepare and maintain the data map
• Continuous review and update of data risk matrix and implementation of relevant controls
• Resource planning to ensure internal and regulatory due dates are met
• Management, coaching and developing of data team.

Qualification and Experience:

• Tertiary qualification and programming background, Business, or IT
• Bachelor’s degree with mathematical / statistical / actuarial specialisation is advantageous
• A minimum of 3 years’ experience in a management position within the financial services industry
• Experience in databases (especially SQL)
• Programming and data analytics experience
• Experience in managing projects and people
• Proven track record in business development and building relationships

Required Knowledge and Skills:

• Excellent communication skills
• Drive stakeholders change management
• Report writing skills
• Excellent analytical skills
• Advanced Microsoft Office (especially Excel) skills
• Intermediate SQL knowledge
• Working knowledge of the regulatory environment which the company operates in