Dealership Workshop Service Manager, Gauteng, Roodepoort

SUMMARY:
Dealership Workshop Service Manager - Gauteng, West Rand / Roodepoort
 
#DriveYourCareerForward and take charge of a high-performing dual-franchise workshop operation

A reputable motor dealership group in the West Rand is seeking an experienced and driven Workshop Service Manager to oversee and manage the aftersales operations across a two-brand service portfolio.

This is a key leadership role responsible for driving profitability, operational efficiency, and exceptional customer experience across both workshop environments.

If you are a hands-on leader with strong technical grounding and a passion for aftersales excellence, this opportunity is for you.

Remuneration
R 35 000 – R 40 000 depending on experience plus performance-based Incentive – Benefits include Provident Fund, Medical Aid contributions, Company vehicle, Fuel Allowance

The Workshop Service Manager will be responsible for the overall management of a dual-brand service department, ensuring that both workshop operations deliver consistent OEM-aligned service excellence, profitability, and customer satisfaction.
 
This role requires strong leadership across technical and service teams, sound financial acumen, and the ability to balance two distinct brand standards within a single operational environment.

POSITION INFO:
Duties: Lead and manage workshop teams across both brand service portfolios, including technicians, service advisors, and support staff Drive productivity, efficiency, and profitability across both service departments Ensure consistent delivery of high-quality repairs and maintenance in line with OEM standards for each brand Manage daily workshop operations, workflow planning, and job prioritisation Build strong customer relationships and resolve service-related concerns effectively Ensure compliance with health, safety, environmental, and OEM requirements Oversee parts coordination, inventory control, and workshop supply efficiency Monitor and manage WIP, labour recovery, CSI, and service performance metrics Prepare and present operational, financial, and performance reports to senior management Identify training needs and develop team capability across both workshop environments Ensure effective communication between OEM stakeholders, internal teams, and customers Maintain strong control over service bookings, job costing, and administrative accuracy Requirements: Matric (Grade 12) Red Seal Motor Mechanic Trade Certificate (advantageous but not mandatory) Minimum 6+ years' experience in a dealership service\/workshop environment At least 2-3 years in a Service Manager or Senior Foreman role Strong understanding of OEM service processes and workshop operations Experience managing WIP, CSI, labour efficiency, and workshop profitability Strong leadership, coaching, and team development ability Excellent customer relationship and conflict resolution skills PC literate - experience with CMS \/ Dealer Management Systems (Evolve or similar) Strong financial and operational acumen within aftersales Valid driver's license (non-endorsed) Clean criminal record and medically fit Must reside within West Rand \/ Roodepoort area If your current experience and skillsets tick majority of the job specification boxes, then: Apply directly now - Send your CV to Feel free to contact Hayley directly on or send a WhatsApp to for more information. Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 7 days from application, kindly consider your application as unsuccessful. #Driveyourcareerforward Submission closing date: No later than 23 June 2026