Death Claims Administrator - Employee Benefits

Our client, a dynamic Financial Services Organisation based in the North of Johannesburg seeks to employ :

Death claims administrator – Employee Benefits Administration

Key responsibilities

• Manage death claim notifications

• Liaise with employers on death claim documentation and related matters

• Liaise with insurers on claims, which includes the submission of claims, monitoring payment, and resolving queries

• Conduct a section 37C investigation, which includes engagement with stakeholders and potential beneficiaries, both written and oral.

• Engaging directly with a Board of Trustees on the section 37C findings

Be able to present to Principal Officer and Trustees in face to face meetings

Ability to verbally present reports to Trustees and Principal Officers

Strong working knowledge and experience in Section 37C

Everest experience an advantage.

• Preparing Board resolutions on allocations and distributions

• Processing of claims on business process systems, including tax applications

• Liaising with beneficiaries on distribution and payments

• Setting up trusts and beneficiary funds and liaising with the relevant service providers

• Liaise with third-party professionals such as attorneys, executors, courts, trustees of trust funds

• Preparing death claim reports for trustee meetings

• Preparing reports for and presenting reports to Principal Officers or other key stakeholders

• Adherence to all internal protocols on administration

• Process all information using in-house business processing computer systems Page | 2

Skills and experience required

• At least five years’ relevant experience in employee benefits administration although other relevant experience would be considered

• Tertiary qualifications in a relevant field would be a great advantage

• Must have a thorough understanding of the relevant laws, specifically section 37C of the Pension Funds Act

• Good writing and communication skills

• A good command of the English language and the ability to converse in other languages would be advantageous

• A good working knowledge of Word, Outlook and Excel

• Ability to use systems for business processing plus

Qualifications & Experience

• Excellent attention to detail

• Initiative

• Proactive

• Excellent organisational skills

• Ability to work under pressure

• Ability to work independently and within a team environment

• Professional at all times

• Friendly and helpful

Office hours

• 08:00 and 17:00

• There will be occasions where the incumbent would need to work overtime

•When applying please submit your CV, Certificates and payslip