Debt Review Administrator

SUMMARY:
Debt Review Administrator (6-Month Contract) 
Our client, a well-established organisation within a diversified group of companies, is seeking a meticulous and organised Debt Review Administrator to join their team in Pretoria East. The successful candidate will support the full debt review process in alignment with the National Credit Act (NCA) and relevant industry regulations. This role requires strong administrative capability, excellent communication skills, and the ability to manage a high-volume caseload with accuracy, professionalism, and sound regulatory understanding.

POSITION INFO:
Minimum Requirements:

• Driver’s License and own vehicle.

• Matric / Grade 12 (compulsory).

• Debt Review or Debt Counselling certification (advantageous).

• Minimum of 2 years’ experience in debt review administration or financial administration.

• Solid understanding of the NCA, debt review procedures, and related regulations.

• Knowledge of key principles such as the Induplum rule, prescription, and mora interest.

• Proficiency in MS Office and experience with debt review management systems.

• Strong administrative, organisational, and numerical skills.

• Excellent verbal and written communication skills.

• Review and analyse client financial information to determine levels of over-indebtedness.

• Verify documentation to ensure accuracy and completeness prior to legal processes.

• Prepare, issue, and track Form 17.2 notifications to credit providers.

• Draft repayment proposals, including interest rate adjustments and extended repayment terms.

• Maintain accurate, updated case files and data on internal debt review systems.

• Ensure adherence to the National Credit Act, the Debt Collectors Act, and internal compliance standards.

• Liaise professionally with debt counsellors, clients, and credit providers to ensure smooth case progression.

• Address and resolve queries timeously while maintaining a high level of service delivery.

• Compile, update, and monitor performance and operational reports as required.

• Ensure all administrative and compliance processes meet internal quality standards.