Debtors Liaison Officer

Recruiter:

Telebest

Job Ref:

JBO001166/Angie

Date posted:

Friday, February 18, 2022

Location:

PTA - North, South Africa

JOB SUMMARY:
Our client in the consultancy sector, has an opportunity available for a Debtors Liaison Officer to be based in the Bryanston area.

JOB DESCRIPTION:

Requirements:

Grade 12 senior certificate required.
A tertiary qualification in business, finance or law would be an advantage.
A minimum of 2 years work experience in either a call centre or collections environment required.
Registration with the Council of Debt Collectors would be an advantage.
Experience with Excalibur and Swordfish debt collection software would be an advantage.
Above average data entry and typing abilities.
MS Word and Excel up to intermediate level

KPAs:

Responsible for managing incoming and outgoing calls within the division.
Handle day-to-day administration of arrear levy claims.
Ensure regular contact with appropriate parties for outstanding documentation to process arrear levy claims.
Keep a comprehensive record of all calls and/or conversations on the debt collection software.
Pro-actively escalate all urgent issues and/or queries to the Collections Manager.
Assist debtors by answering inquiries and questions with confidence, handling complaints, troubleshooting problems and providing information.
Summarise and confirm payment arrangement with debtors and reiterate legal collections process.
Arrange for debt repayment or establish repayment schedules based on debtors' financial situation.
Confirm right party contact.
Probe and determine reasons for non-payment and update the system accordingly.
Negotiate payment arrangement with debtors within set mandates.
Educate debtors on legal collections process and result of non-payment.
Capture notes on important information and payment arrangement with debtors on the debtors system.

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Project Administrator
Location: Durban
Salary: Market Related
This role provides direct support to the department head, location office manager and project manage
36 days ago

Debtors Clerk - Contract
Location: Cape Town
Salary: 15000 Monthly
N/Subs debtors Clerk position available immediately for a busy offices. Recons / Balance Brought / Age Analysis / Customer liaison
3 days ago

Bookkeeper - Klipfontein (Witbank)
Location: Witbank
Salary: R20 000 pm
Our client based in Klipfontein is looking for a candidate with extensive Sage Accpac (accounting) and Sage 200 People experience to join their team.
7 days ago

Sales Representative - New Germany
Location: New Germany, Kwazulu-natal
Salary: Basic Salary and Comission
A leading Waste Management Company is seeking the services of a veteran Sales Representative for its waste management operations in New Germany, KZN.
10 days ago

Financial Manager - CA(SA) - FMCG / Wholesale / Retail Industry - East Rand
Location: East Rand, Gauteng
Salary: Negotiable
Financial Manager - CA(SA) - FMCG / Wholesale / Retail Industry - East Rand
10 days ago

Regional Finance Manager (East London)
Location: East London
Salary: Monthly
This role involves managing staff, directing regional operations, facilitating management meetings, reviewing performance metrics, and driving improvements across critical operational areas such as billing, debtors, leasing, facilities, and cash flow management. The successful candidate will have a strong analytical mindset, with a keen ability to assess key performance indicators (KPIs), mo...
15 days ago

Finance Controller - Marketing
Location: Cape Town
Salary:
15 days ago

Personal Assistant
Location: Capetown
Salary: R 26 500.00 per month + Commission
Personal Assistant
16 days ago

Senior Bookkeeper
Location: Cape Town
Salary:
Senior Bookkeeper:Our client in the Northern Suburbs is looking for a Senior Bookkeeper to join their team. The ideal candidate will be mature and have the ability to take initiative.
7 days ago

Office Administration Clerk
Location: George
Salary:
Sydsen Recruit is hiring!Job Title: Office Administrator (Full-Time)Location: George, Western CapeWorking Hours: Monday – Friday, 8:00 am – 5:00 pm (with after-hours communication availability)
17 days ago

Debtors Liaison Officer

Similar jobs you might be interested in:

Create a free job alert for Debtors Liaison Officer in PTA - North