Debtors Manager

SUMMARY:
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POSITION INFO:

We are seeking a highly organised and experienced Debtors Manager to oversee the full debtors function and support smooth financial and administrative operations. This role involves supervising multiple account desks, managing reconciliations, handling escalated client queries, and ensuring accurate invoicing, batch processing, and statement distribution.

The ideal candidate will be detail-oriented, proactive, and confident in leading a team while maintaining strong control over debtor processes and client relationships.

Key Responsibilities:

• Supervise account desks and ensure efficient debtor processes.

• Approve credit/debit notes and oversee reconciliations for major accounts.

• Manage invoicing, monthly statements, batch processing, and collections.

• Handle escalated client queries and manage non-paying clients.

• Provide departmental backup support (creditors, cancellations, reception).

• Support reporting, staff training, and process improvements.

Requirements:

• 3–5 years’ experience in debtors or accounts management.

• Strong knowledge of Pastel or similar accounting systems.

• Excellent communication, leadership, and organisational skills.