Debtors Manager (Transportation)

SUMMARY:
We are seeking an experienced and detail-oriented Transportation Debtors Manager to oversee and optimise the accounts receivable process within the transportation division.

This role is critical in managing collections, reducing delinquencies, and ensuring healthy cash flow while maintaining strong relationships with customers and internal stakeholders.

POSITION INFO:

Key Responsibilities:

• Debt Collection: Manage and oversee the collection of transportation-related accounts receivable, including following up on overdue invoices, resolving discrepancies, and negotiating payment terms.
• Account Reconciliation: Reconcile accounts receivable balances accurately, resolving any billing or payment discrepancies promptly.
• Credit Management: Assess customer creditworthiness, set credit limits, and monitor credit risks to minimise exposure to bad debts.
• Aging Analysis: Review and analyse aging reports, prioritise collection efforts, and implement strategies to reduce overdue balances.
• Customer Communication: Maintain professional and effective communication with customers regarding statements, reminders, and payment arrangements.
• Documentation & Reporting: Maintain detailed records of all collection activities and prepare regular reports on debtors’ performance, aging trends, and cash flow status.
• Dispute Resolution: Collaborate with sales, finance, and operations teams to investigate and resolve disputes or discrepancies.
• Process Improvement: Identify opportunities to streamline debtor management processes, implement automation, and adopt best practices to improve efficiency and accuracy.

Qualifications & Experience:

• Diploma or Degree in Accounting, Finance, or Business Administration.
• At least 5 years of experience in debtors or accounts receivable management, ideally within the transportation or logistics industry.
• Strong understanding of accounting principles, credit management, and collections processes.
• Proficiency in ERP systems and accounting software, with experience in process improvements and automation.
• Excellent communication, negotiation, and relationship-building skills.
• Analytical and detail-oriented, with strong problem-solving abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Leadership experience, with the ability to guide and motivate a team.