Dental Practice Manager

Recruiter:

FACT

Job Ref:

659373696

Date posted:

Wednesday, September 3, 2025

Location:

Alberton, South Africa

SUMMARY:
-

POSITION INFO:

Key Responsibilities:

Manage daily patient scheduling and reception flow.
Oversee billing, claims, authorizations, invoices, and statements.
Lead debt collection and manage accounts.
Supervise and support front-desk and clinical support staff.
Ensure correct use of GoodX Practice Management Software.
Handle accounts payable/receivable and monthly reporting.
Maintain compliance with HPCSA, OHSA, and POPIA regulations.
Drive patient satisfaction and resolve complaints professionally.
Conduct staff training, meetings, and performance reviews.
Monitor and implement infection control protocols.

Requirements:

3–5 years’ experience in dental/medical practice management.
Strong knowledge of medical aid claims and debt collection.
Leadership or supervisory experience.
Proficiency in GoodX software.
Business or accounting background will be an advantage.

Skills:

Strong financial literacy.
Excellent leadership and team management.
Clear communication and problem-solving abilities.
Ability to perform in a fast-paced environment.

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