Desktop Analyst - Contract

Our Client a Global tech firm is seeking a Desktop Analyst to join their team in Cape town . They offer stability, growth, attractive rates and an excellent working environment.

As a Desktop Analyst, you'll be responsible for the day-to-day maintenance of our computers and devices. You will monitor all aspects of our computer systems to ensure they are secure and up to date with all security patches. You will also be responsible for maintaining an inventory of equipment including hardware, software and peripherals as well as ensuring that these items are in good working order at all times.

Requirements

• Analyzes application performance on a continuous basis and identifies bottlenecks, issues, and bottlenecks within the process.
• Assists in the implementation of new software and hardware, support desk administration, OS updates, and system configurations.
• Reviews information technology-related documentation.
• Ensures all work performed is in compliance with all applicable policies and procedures.
• Desktop Incident Management for Windows 7 & 10 Devices
• Office 365 Troubleshooting
• Building PC’s via SCCM
• Remote Support & Physical Support

Qualifications

• Bachelor’s degree or diploma in Computer Science or related field required
• 5+ years of experience in a Windows environment.
• Strong organizational skills with attention to detail required.
• Strong technical background with hands-on experience.