Desktop Support Specialist

Recruiter:

Protem

Job Ref:

3452471609

Date posted:

Thursday, July 14, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.

Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.

Primary Responsibilities for the Role

Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
Ensure desktop computers interconnect seamlessly with diverse systems.
Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Recommend and implement upgrades on systems to ensure longevity.
Assess functional needs to determine system purchase specifications.
Identify and repair hardware and network connectivity issues.
Establish VPN access for all remote users.
Assist in technical upgrading and maintaining of entire desktop systems.
Support in testing and deployment of new applications and systems.

Minimum Qualification and Experience Requirements

Grade 12/ Matric Certificate
CompTIA A+ or equivalent
CompTIA N+ or equivalent
ITIL Foundation
MCP or equivalent
MCSE, MCSA Windows 10, MCSA 365 or equivalent
2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.

In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated groups as defined by the Employment Equity Act of 55 of 1998 and subsequent amendments thereto.

Similar jobs you might be interested in:

Microsoft Desktop support technician
Location: Pretoria
Salary:
64 days ago

C# Developers / Architects
Location: Johannesburg
Salary:
Our client is looking for high-calibre C# Developers and Architects to join their consulting delivery teams. This is an opportunity to work on complex, large-scale software solutions across a variety of industries, using modern engineering practices and robust Microsoft technology stacks.
7 days ago

Junior Field Support Engineer
Location: Sasolburg
Salary:
1 day ago

0917 Front-End Developer (Expert)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:Autonomy and end to end ownershipFrontend Technologies: Angular 20, Typescript 5.8, Karma/Jasmine, HTML/CSS, PostgreSQL, Maven, X-RayTools: Atlassian tools: Jira, Confluence, Git, Github for versioning, Github workflows, Docker, Docker desktopUnderstanding of integration between different technologiesCoordination between development and support environmentsAssisting with the busin...
1 day ago

1849 Front-End Developer (Advanced)
Location: Menlyn
Salary:
ESSENTIAL SKILLS:Autonomy and end to end ownershipIf interested in a full stack role an opportunity will be provided to be mentored and grow into such a role.Frontend Technologies: Angular 20, Typescript 5.8, Karma/Jasmine, HTML/CSS, PostgreSQL, Maven, X-RayTools: Atlassian tools: Jira, Confluence, Git, Github for versioning, Github workflows, Docker, Docker desktopUnderstanding of integration bet...
1 day ago

Consultant - Engineering
Location: Centurion
Salary: Monthly
ð Build Your Engineering Career with MECAD TECHNOLOGIESJob Title: Mechanical Engineering Consultant
2 days ago

Helpdesk Agent (Night shift)
Location: Randburg
Salary: Market Related
Intellicomms is looking for a hands-on, knowledgeable, and reliable Help Desk Agent
3 days ago

Underwriter
Location: Centurion
Salary:
We are looking for an Underwriter, who will underwrite short-term insurance applications.
8 days ago

IT Systems Support Engineer
Location: Sandton
Salary:
Are you a degree-qualified IT Systems support Engineer looking for your next opportunity?Our client, based near Bryanston, is seeking a professional with experience in first- and second-line support, as well as server configuration and cloud-based systems. In this role, you will support both on-site and remote users while maintaining a secure, reliable, and high-performing IT infrastructure across...
8 days ago

Field Service Technician
Location: Johannesburg
Salary:
9 days ago

Desktop Support Specialist

Similar jobs you might be interested in:

Create a free job alert for Desktop Support Specialist in Johannesburg