DevOps Engineer

SUMMARY:
To enable excellence in execution through ultra-scalable and highly reliable systems. The incumbent will be a DevOps expert with experience working with both technology and operations specialists to define outcomes, and then using cutting-edge methodologies and tooling to solve operational challenges.

POSITION INFO:

Key Performance Areas

Operational excellence

• Proactively identify and remediate system stability or reliability issues
• Proactively identify and remediate operational or behavioural weaknesses
• Plan the execution of knowledge transfer and knowledge creation initiatives
• Guide other team members and promote the personal and professional growth of the team

Technology execution

• Land new technology with minimal operational disruption
• Ensure all teams are operationally prepared for changes

Incident response

• Reduce incidents’ time to resolution
• Reduce incident frequency

Service and IT governance

• Adhere to key service and IT governance objectives
• Adhere to service and IT governance policies

Research & Compliance

• Identify topics of potential interest to the organisation such as industry trends and state-of-the-art technology
• Identify topics of interest to the organisation relating to existing technology and processes
• Prepare proposals for research work
• Research topics, document the results and commit the output to a body of knowledge
• Apply research findings to existing and upcoming initiatives
• Apply research findings to ongoing implementation efforts
• Apply research findings to planning for future initiatives
• Analyse and interpret regulatory and compliance requirements in the form of specifications and regulations
• Conduct impact analyses
• Advise on impact and approach to mitigate risk
• Create and maintain productive relationships with internal and external clients by providing advice and assistance
• Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation, and regulations
• Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings
• Build a positive image by exceeding client expectations at all times
• Treat internal and external customers fairly at all times

Education & Minimum Experience

• IT Degree / relevant Degree
• Work experience as a full-stack developer
• Work experience using both client-side and server-side technologies
• Work experience using both JSON- and SOAP-based web services
• Work experience using Java
• Work experience using Microsoft development technologies
• Work experience using Windows Server and Linux

 Technical (COMP)

• Continuous integration
• Experience with a variety of systems development lifecycle methodologies
• Infrastructure fundamentals
• Performance engineering and optimisation
• Software development
• Troubleshooting and problem solving
• Web technologies

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