SUMMARY:
Mission
Analyse and manage the consumption of sales lead data processed via the dialler management system, across multiple outbound campaigns, in order to optimise usage and increase revenue.
POSITION INFO:
Accountabilities
Manage all operational aspects of the dialler system, including uploading of data and setting filters to optimise performance.
Optimise the efficiency and cost of data.
Analyse sales data to produce campaign intelligence that will help shape the dialler strategy, to improve performance and revenue.
Analyse customer demographic and data trends to provide the intelligence behind future contact strategies.
Culture Fit
Show up
Speak out
Think like a customer
Small details always matter
Coaching Competencies
A player
Supportive
Highly organised
Technical Skills
Advanced report writing skills - advanced skills in Excel
High levels of analytical capability
Highest levels of attention to details
Qualifications
Relevant tertiary education preferred
3 years experience in a Dialler Manager role
A Player
Self-Managed
Delivers great insights
Would happily re-employ
Show up |
Speak out |
Think like a customer |
Small details always matter |
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