Dialler Manager

 

Recruiter:

Telebest

Job Ref:

CTO000348/awo

Date posted:

Wednesday, April 7, 2021

Location:

Durban, South Africa

Salary:

Market related


SUMMARY:
Mission Analyse and manage the consumption of sales lead data processed via the dialler management system, across multiple outbound campaigns, in order to optimise usage and increase revenue.

POSITION INFO:

Accountabilities

Manage all operational aspects of the dialler system, including uploading of data and setting filters to optimise performance.

Optimise the efficiency and cost of data.

Analyse sales data to produce campaign intelligence that will help shape the dialler strategy, to improve performance and revenue.

Analyse customer demographic and data trends to provide the intelligence behind future contact strategies.

Culture Fit

Show up

Speak out

Think like a customer

Small details always matter

Coaching Competencies


A player

Supportive

Highly organised

Technical Skills


Advanced report writing skills - advanced skills in Excel

High levels of analytical capability

Highest levels of attention to details

Qualifications


Relevant tertiary education preferred

3 years experience in a Dialler Manager role

A Player


Self-Managed

Delivers great insights

Would happily re-employ

Show up
Speak out
Think like a customer
Small details always matter


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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