Digital Account Manager

SUMMARY:
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POSITION INFO:

Who are we: A company who offers social automation and chatbot experiences to global brands, by delivering solutions across Twitter, Facebook Messenger, Instagram, WhatsApp, Spotify and Pinterest. 

Who are we looking for: Account Manager/Sales

What will you do:

• Drive new and grow existing account revenues
• Achieve quarterly sales targets
• Provide day-to-day support to allocated customers
• Manage brand direct and agency relationships
• Reporting on campaign performance
• Activate new customers through strategic selling
• Ensure customers are educated and informed of all new product offerings
• Fulfil all role functionalities associated with operations and sales

A typical day consists of:

• Educating brands and agencies
• Liaising with our internal sales teams across represented platforms to support and grow accounts
• Preparing and presenting proposals
• Managing communications with agency and brand and ensuring campaign performance is optimal
• Liaising with our Account Management and Brand Strategy teams for day-to-day support

What will you need:

• Digital sales experience (minimum 3 years)
• Digital marketing experience
• Knowledge of digital advertising products an advantage
• Knowledge of South African agency landscape is a must
• Excellent presentation skills - spoken and written
• Good numerical skills - create keynote proposals and insertion orders independently
• Ambitious, tenacious and positive can-do attitude
• Passion for tech innovation
• Impeccable sales hygiene and knowledge of CRM practices