Digital Assessing Manager

Reputable Insurance Administrator urgently seeks to employ a skilled and accredited Digital Assessing Manager.

We are in search of someone with sound knowledge of insurance principles to determine quantum on motor claims, support strategic initiatives and build trusted partnerships with Insurers, brokers and clients.

Duties and Responsibilities:

• Deliver exceptional client service that exceeds customers’ expectations through the proactive,
  innovative, and appropriate motor assessing process.
• Adhere and improve service level agreements.
• Appraise a damaged vehicle and identify and record damage, including impact zone and severity
  according to Insurer specifications.
• Design strategy and oversee day-to-day operations.
• Set policies and procedures within the digital motor assessing department.
• Maintain budgets and optimize expenses.
• Manage relationships with clients, brokers, and internal departments.
• Prepare statistical information and analyse trends.
• Make use of manual and digital image technology to record areas of damage identified.
• Interpret and accurately apply estimating software system.
• Achieve minimum targets were applicable. 

Minimum Requirements:

• Matric, Secondary Education level Grade 12
• Audatex Certification

Preferred Requirements:

• VDQ Qualification
• Technical Diploma e.g motor mechanical

Experience:

• 6+ years motor assessing experience
• 3+ years’ experience as a Motor Assessing Manager
• Qualified automotive mechanic or automotive body repairer

Attributes required for the position include but are not limited to:

• Strong presentation and communications skills
• Strategic thinker who can also work at detail level
• The ability to work in a team to build and maintain collective support
• Must be able to cope with pressure and manage conflict
• Organisational and administrative skills, which includes managing your desk and your time
  effectively
• Paying attention to detail
• Deliver on TCF principles in alignment with regulatory requirements
• Managing customer expectations
• Identify, understand, and solve problems
• Quick, rational decision-making skills
• Follow instructions and procedures
• Tenacious and assertive, with good telephone etiquette
• Numerically skilled
• Clear verbal and writing ability
• Clear ITC and criminal record
• Excellent previous employment references
• Stable employment record

Urgent hire!