Dispatch & Logistics Manager

Recruiter:

Objective Personnel

Job Ref:

BOK005332/AW

Date posted:

Tuesday, August 26, 2025

Location:

Johannesburg, South Africa

Salary:

23 000 Monthly

SUMMARY:

Dispatch & Logistics Manager - Cleveland

POSITION INFO:
Qualifications

Matric

Requirements

Proficiency in logistics software and dispatch systems
Knowledge of steel industry standards and quality control practices
Understanding of transportation regulations and safety procedures
Ability to work under pressure and manage multiple priorities

Duties

Shipment Planning:
Create daily dispatch schedules based on customer orders, production availability, and delivery deadlines.
Assign trucks and drivers to specific deliveries, considering route optimization and capacity.
Coordinate with warehouse and production teams to ensure timely loading of steel products onto trucks.
Logistics Management:
Monitor shipment progress in real-time using tracking systems.
Address any delivery delays or disruptions, coordinating with carriers and customers to resolve issues.
Manage transportation costs by optimizing routes and loads.
Quality Control:
Verify that all steel products are properly inspected and meet quality standards before dispatch.
Ensure proper documentation and labelling of shipments to maintain traceability.
Team Leadership:
Supervise and mentor a team of dispatchers, assigning tasks and ensuring efficient operations.
Provide training to dispatchers on safety procedures, customer service standards, and dispatch software.
Customer Service:
Communicate effectively with customers regarding delivery schedules, updates, and any potential delays.
Resolve customer inquiries and complaints related to deliveries.
Compliance and Safety:
Ensure adherence to all transportation regulations, including load securement and driver hours of service.
Monitor safety performance of drivers and implement safety initiatives.

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