Dispatch Analyst

Recruiter:

Network Recruitment

Job Ref:

NPr002904/KN

Date posted:

Monday, December 1, 2025

Location:

Cape Town, South Africa

SUMMARY:
Are you a data-driven logistics professional who enjoys turning numbers into actionable insights and leading teams to perform at their best?

POSITION INFO:
A leading manufacturing company is seeking a Dispatch Analyst to take charge of daily dispatch operations — combining analytical precision with hands-on leadership.

This is your chance to play a pivotal role in ensuring efficient fleet utilisation, on-time deliveries, and team performance excellence within a fast-paced, high-volume logistics environment.

Key Responsibilities:

Supervise and coordinate a dispatch team of over 20 staff, ensuring smooth daily operations.
Monitor and analyse dispatch performance metrics, including route efficiency, turnaround times, and delivery accuracy.
Optimise fleet utilisation and route planning to ensure cost-effective deliveries.
Oversee POD and documentation accuracy, ensuring full compliance and traceability.
Manage driver schedules, ensuring coverage, performance, and adherence to company standards.
Track and report on key operational KPIs (vehicle utilisation, fuel consumption, and OTIF performance).
Collaborate with the logistics team to implement data-driven improvements in dispatch processes.
Support fleet maintenance and compliance, ensuring that roadworthiness, licensing, and safety standards are met.
Drive staff performance management, including KPAs, coaching, and disciplinary processes where necessary.
Prepare daily, weekly, and monthly performance reports with insights and recommendations for optimisation.

Qualifications & Experience:

Education:
- Tertiary qualification in Logistics, Supply Chain Management, Operations Management, or a related field (advantageous).
Experience:
- 3–6 years’ experience in logistics, distribution, or dispatch operations.
- Minimum 1–2 years’ experience supervising or managing staff in a logistics environment.
- Strong exposure to route planning, dispatch systems, and performance analytics.
- Experience using Route Optimiser Software or similar systems (preferred).

Traits & Competencies:

Analytical and detail-oriented, with a passion for process improvement.
Confident, assertive leader with strong communication and coordination skills.
Hands-on, proactive, and comfortable making real-time operational decisions.
Thrives in a fast-paced, high-pressure environment.
Strong Excel and data reporting skills.
A team player with a continuous improvement mindset.

Why This Opportunity?:

Lead a skilled dispatch team and make data-driven operational improvements.
Join a reputable manufacturer known for efficiency and reliability.
Work in a collaborative, forward-thinking environment with growth potential.

How to Apply: If you’re ready to take the next step in your logistics career as a Dispatch Analyst, apply now!

For more opportunities in Supply Chain, Logistics, and Operations, visit:
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Please Note: Only shortlisted candidates will be contacted within two weeks. If you do not receive feedback, please consider your application unsuccessful.

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